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Director, Salesforce CRM Platform Return to Jobs Apply
Location: Newport News,Virginia
Expected Start Date: Nov 16, 2026
Salary: $130,000 - $205,000
Your next Salesforce leadership move: Own the platform. Lead the team. Shape what comes next.
We’re hiring a Director, Salesforce CRM Platform to lead an established team and guide a growing Salesforce ecosystem through its next phase of innovation.
This newly created role offers the opportunity to combine technical architecture, people leadership, and business strategy—turning Salesforce capabilities into better customer experiences and measurable business results.
Basics of the role
• Location: Newport News, VA
• Hybrid Role – 3 days a week on-site
• Open to candidates nationwide who are committed to relocating; relocation assistance may be considered individually.
• Full-Time Direct Hire Role
• Salaried Role
What you’ll lead:
• A team of 10 Salesforce professionals, including administrators, developers, architects, and consultants.
• Platform strategy, architecture, governance, release management, and operational reliability.
• Expansion across Financial Services Cloud, Marketing Cloud, Data 360/Data Cloud, and Agentforce.
• Personalization, SMS messaging, sales enablement, and connected experiences across channels.
• MuleSoft and API integrations connecting Salesforce with core banking and enterprise systems.
• Efforts to simplify customization, reduce technical debt, and maximize platform investment.
• Salesforce vendor relationships, licensing, utilization, and ecosystem partnerships.
What you’ll bring:
• 8+ years of Salesforce experience, including 3+ years leading Salesforce administration and development teams.
• Recent technical ownership and the architecture depth to evaluate designs, challenge complexity, and recommend practical solutions.
• Experience owning an enterprise Salesforce environment across multiple clouds.
• Strong knowledge of integrations, platform governance, environment strategy, and release management.
• Experience managing Salesforce vendors, licensing, and third-party applications.
• Salesforce Administrator certification required; architect certifications preferred.
• A collaborative leadership style and the ability to translate business goals into achievable technical plans.
Preferred Qualifications
• Experience with Financial Services Cloud, Marketing Cloud Engagement and Personalization, Data Cloud/Data 360, and Agentforce will stand out.
• Banking, credit union, or financial services experience is a plus.
Current Salesforce Managers and Senior Managers ready for a director opportunity are encouraged to apply. Technical credibility, team development, and demonstrated business impact matter.
Interested in leading the next chapter of an expanding Salesforce platform? Apply Now!
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Kathryn.Jackson@swoontech.com
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