Operations Manager– Behavioral Health | Launch AWA North Carolina! at Adolescent Wellness Academy

Job description

Operations Manager – Behavioral Health | AWA North Carolina Mooresville, NC | On-Site | Full-Time | Monday–Friday, 11 AM–7 PM | $65,000/year Build something meaningful. Lead with purpose! Adolescent Wellness Academy (AWA) is opening our first North Carolina clinic in early 2027 , and we're looking for an Operations Manager to join our founding team! AWA provides Joint Commission-accredited PHP and IOP mental health care for teens ages 13–17 and their families. You'll lead daily program operations, support your team, manage schedules and workflows, and create a safe, structured environment where teens and families thrive. Backgrounds that translate well: Education · Youth Programs · Behavioral Health · Healthcare Operations · Program Management · Clinic Management What You'll Do • Program Operations: Oversee daily PHP/IOP operations, scheduling, and program workflows. • Team Leadership: Hire, train, supervise, and coach the operations team. • Scheduling & Coordination: Manage staffing, coverage, attendance, census, and intake coordination. • Client Experience: Support behavioral needs, de-escalation, and a safe, structured environment. • Compliance & Safety: Monitor documentation, incident reporting, and regulatory standards. • Collaboration: Partner with clinical leadership, therapists, admissions, and families. • Facility Management: Coordinate supplies, facility needs, and administrative operations. What You Bring • 2+ years in education, youth services, behavioral health, or operations leadership. • Supervisory experience with strong coaching and accountability skills. • Excellent organization, communication, and problem-solving abilities. • Confidence navigating behavioral challenges and shifting priorities. • Strong attention to documentation, safety, and compliance. • Bachelor's degree preferred; equivalent experience considered. • Ability to pass required background and drug screening. • On-site availability, Monday–Friday, 11 AM–7 PM (fixed schedule). What We Offer $65,000/year · Medical, Dental & Vision · PTO & Holidays · 401(k) · Professional Growth Why AWA? Great care starts with great people and great leadership! Join our founding North Carolina team and help build a supportive environment where employees thrive and teens and families receive exceptional care. North Carolina, we're building our village! Ready to grow with us? Apply today! Learn More: Adolescent Wellness Academy

Requirements

Must-haves

Operations Manager – Behavioral Health | AWA North Carolina
Mooresville, NC | On-Site | Full-Time | Monday–Friday, 11 AM–7 PM | $65,000/year
Build something meaningful. Lead with purpose!
Adolescent Wellness Academy (AWA) is opening our first North Carolina clinic in early 2027 , and we're looking for an Operations Manager to join our founding team!
You'll lead daily program operations, support your team, manage schedules and workflows, and create a safe, structured environment where teens and families thrive.
Backgrounds that translate well: Education · Youth Programs · Behavioral Health · Healthcare Operations · Program Management · Clinic Management
Program Operations: Oversee daily PHP/IOP operations, scheduling, and program workflows.
Team Leadership: Hire, train, supervise, and coach the operations team.
Scheduling & Coordination: Manage staffing, coverage, attendance, census, and intake coordination.
Client Experience: Support behavioral needs, de-escalation, and a safe, structured environment.
Compliance & Safety: Monitor documentation, incident reporting, and regulatory standards.
Collaboration: Partner with clinical leadership, therapists, admissions, and families.
Facility Management: Coordinate supplies, facility needs, and administrative operations.
2+ years in education, youth services, behavioral health, or operations leadership.
Supervisory experience with strong coaching and accountability skills.
Excellent organization, communication, and problem-solving abilities.
Confidence navigating behavioral challenges and shifting priorities.
Strong attention to documentation, safety, and compliance.
Ability to pass required background and drug screening.
On-site availability, Monday–Friday, 11 AM–7 PM (fixed schedule).

Nice-to-haves

Bachelor's degree preferred; equivalent experience considered.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: breezy
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Wellness