Program Operations Manager - Adolescent Behavioral Health at Adolescent Wellness Academy

Job description

PROGRAM OPERATIONS MANAGER - ADOLESCENT MENTAL HEALTH On-Site | Kendall (Miami), FL | Monday-Friday, 11:00 AM - 7:00 PM | Full-Time About the Role Lead daily operations for an adolescent mental health PHP/IOP program. You'll manage the team, schedules, and systems that keep each day running smoothly and create a safe, structured environment where teens and families thrive. Backgrounds that translate well: Education · School Administration · Youth Programs · Behavioral Health · Program Management · Operations What You'll Do • Lead daily PHP/IOP program operations in a safe, structured environment • Supervise and coach Wellness Coordinators with clear expectations and accountability • Manage staff scheduling, coverage, attendance, census, and intake coordination • Guide the team in responding to adolescents' behavioral and emotional needs • Partner with therapists, clinical leadership, and families on a consistent client experience • Monitor documentation, incident reporting, safety protocols, and regulatory compliance • De-escalate challenges calmly and keep the program on track through change • Coordinate facility, supply, and administrative needs What We're Looking For • 2+ years in education, youth services, behavioral health, program management, or operations leadership • Supervisory or team leadership experience • Strong organization and ability to juggle shifting priorities • Confidence giving feedback and holding staff accountable • Calm, solutions-focused approach to crisis situations • Strong attention to documentation, policy, and safety • Ability to connect with adolescents while maintaining structure and boundaries • Eligible for DCF and AHCA Level 2 background screening and drug testing • Bachelor's degree preferred; equivalent experience considered About AWA Adolescent Wellness Academy (AWA) provides adolescent mental health PHP and IOP services across South Florida, helping teens and families grow through structured, compassionate care. Learn More: Adolescent Wellness Academy

Requirements

Must-haves

PROGRAM OPERATIONS MANAGER - ADOLESCENT MENTAL HEALTH
On-Site | Kendall (Miami), FL | Monday-Friday, 11:00 AM - 7:00 PM | Full-Time
Backgrounds that translate well: Education · School Administration · Youth Programs · Behavioral Health · Program Management · Operations
Lead daily PHP/IOP program operations in a safe, structured environment
Supervise and coach Wellness Coordinators with clear expectations and accountability
Manage staff scheduling, coverage, attendance, census, and intake coordination
Guide the team in responding to adolescents' behavioral and emotional needs
Partner with therapists, clinical leadership, and families on a consistent client experience
Monitor documentation, incident reporting, safety protocols, and regulatory compliance
De-escalate challenges calmly and keep the program on track through change
Coordinate facility, supply, and administrative needs
2+ years in education, youth services, behavioral health, program management, or operations leadership
Supervisory or team leadership experience
Strong organization and ability to juggle shifting priorities
Confidence giving feedback and holding staff accountable
Calm, solutions-focused approach to crisis situations
Strong attention to documentation, policy, and safety
Ability to connect with adolescents while maintaining structure and boundaries
Eligible for DCF and AHCA Level 2 background screening and drug testing

Nice-to-haves

Bachelor's degree preferred; equivalent experience considered

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: breezy
Effort: medium

Benefits

Benefits detected in the listing.

Wellness