Job description

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth. Job role: Technology Consultant 2 Required skills and experience highly skilled Salesforce Marketing Cloud (SFMC) Developer to design, develop, customize, and integrate Salesforce Marketing Cloud solutions that enable personalized customer engagement at scale. The ideal candidate will have strong expertise in AMPscript, Server-Side JavaScript (SSJS), REST/SOAP APIs, Journey Builder, Content Builder, Data Extensions, and Marketing Cloud integrations. The role involves building reusable solutions, developing custom Journey Builder components, integrating SFMC with enterprise applications, and supporting marketing automation initiatives across multiple business units. Preferred skills Key Responsibilities • Develop dynamic and personalized marketing content using AMPscript, Server-Side JavaScript (SSJS), HTML, and CSS. • Design and implement scalable solutions within Salesforce Marketing Cloud Engagement. • Create and manage Data Extensions, Contact Data Models, Data Relationships, and Segmentation strategies. • Build and maintain automated customer journeys using Journey Builder. • Develop custom Journey Builder Activities, Events, and Content Builder Components. • Integrate Salesforce Marketing Cloud with external platforms using REST APIs, SOAP APIs, and Marketing Cloud SDKs. • Configure and manage Triggered Sends, transactional messaging, and real-time customer communications. • Design reusable packages, templates, and components that can be leveraged across multiple business units. • Troubleshoot and optimize SFMC performance, data synchronization, and campaign execution. Qualifications and work authorization • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • This position may require relocation and/or travel to work/project location. • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future. Locations: Addison, TX; Charlotte, NC Benefits Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: • Medical/Dental/Vision/Life Insurance • Long-term/Short-term Disability • Health and Dependent Care Reimbursement Accounts • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) • 401(k) plan and contributions dependent on salary level • Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Requirements

Must-haves

Job role: Technology Consultant 2
Required skills and experience
The role involves building reusable solutions, developing custom Journey Builder components, integrating SFMC with enterprise applications, and supporting marketing automation initiatives across multiple business units.
Develop dynamic and personalized marketing content using AMPscript, Server-Side JavaScript (SSJS), HTML, and CSS.
Design and implement scalable solutions within Salesforce Marketing Cloud Engagement.
Create and manage Data Extensions, Contact Data Models, Data Relationships, and Segmentation strategies.
Build and maintain automated customer journeys using Journey Builder.
Develop custom Journey Builder Activities, Events, and Content Builder Components.
Integrate Salesforce Marketing Cloud with external platforms using REST APIs, SOAP APIs, and Marketing Cloud SDKs.
Configure and manage Triggered Sends, transactional messaging, and real-time customer communications.
Design reusable packages, templates, and components that can be leveraged across multiple business units.
Troubleshoot and optimize SFMC performance, data synchronization, and campaign execution.
Qualifications and work authorization
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Locations: Addison, TX; Charlotte, NC

Nice-to-haves

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Application prep

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Keywords to mirror

javascriptrestaiagile

Platform: infosys
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off