Job description

Location Designation: Hybrid - 3 days per week Role Summary As AI adoption expands rapidly across the enterprise, New York Life’s governance function must evolve significantly beyond the traditional review-and-approval model. The current team has established a strong foundation in AI model validation; the next phase requires a technology-enabled governance organization centered on automation, enablement, and continuous oversight. The Head of AI Governance will build and lead that capability. The role pairs deep governance, risk, and regulatory expertise with hands-on command of modern AI technology — because the governance itself will increasingly be delivered through AI agents operating across the software development lifecycle. Equally important is the operating philosophy: AI Governance acts as a coach and enabler, not simply a judge. The objective is to help business and delivery teams adopt AI safely and quickly, rather than to say "no." Key Responsibilities AI Governance Enforcement Through Agentic Solutions Lead the design, development, and operation of a suite of AI governance agents, including: • AI model security and backdoor scanning agents operating at and after deployment. • AI model risk classification and monitoring agents spanning the full SDLC through post-deployment. • AI compliance agents operating continuously across planning, development, deployment, and production. • AI legal agents that assess terms of use, contracts, licensing obligations, permitted use cases, and regulatory requirements. • AI auditing agents spanning the full SDLC through post-deployment. Ensure the governance agents integrate with existing enterprise systems and control frameworks, including audit, compliance, risk, and security platforms, so that oversight is continuous, evidenced, and auditable rather than point-in-time. Expert Governance Review and Enablement Team • Lead a highly experienced team responsible for reviewing complex scenarios that cannot be fully resolved by governance agents. • Ensure the team does not function as a simple approval-or-rejection body. When a proposal cannot proceed as requested, the team identifies alternative approaches and practical paths forward. • Establish service levels, escalation paths, and decision rights that keep governance responsive to the pace of delivery. • Build governance literacy across the business and technology organizations through guidance, patterns, and reusable controls. Internal and External Representation • Represent New York Life AI in enterprise governance, risk, compliance, legal, and technology forums, including senior committees. • Participate in external AI governance, legal, regulatory, and industry working groups to ensure New York Life remains aligned with evolving standards and best practices. • Support regulatory examinations, audits, and due diligence requests relating to AI. Governance Framework Evolution • Continuously identify emerging governance needs and risks as the technology and regulatory landscape evolves. • Define, update, and improve AI guardrails, standards, policies, and control frameworks. • Ensuring governance remains practical, business-aligned, and responsive to the pace of AI innovation. • Establish metrics and reporting that give senior leadership a clear, current view of AI risk posture across the enterprise. Enterprise-Wide Governance Coverage Lead governance across three distinct tiers: • Tier 1 — Enterprise AI applications operating within New York Life-managed environments and tenants. • Tier 2 — Employee productivity tools, personal AI assistants, and agentic workflows. • Tier 3 — Vendor-provided AI and SaaS solutions where AI capabilities operate outside New York Life-managed environments. Tier 3 is expected to require substantial focus. Vendors vary significantly in how they process, retain, govern, and utilize New York Life business data, and effective governance in this area will become increasingly critical as AI capabilities are embedded into more third-party platforms. Qualifications Required • 12+ years of experience across technology risk, model risk management, AI/ML governance, compliance, or a closely related discipline, including significant leadership responsibility. • Demonstrated experience building or substantially modernizing a governance function — not solely operating an existing one. • Hands-on fluency with modern AI technology: foundation models, agentic systems, MLOps, evaluation and monitoring tooling, and AI security concerns such as prompt injection, data leakage, and supply-chain risk. • Working command of the AI regulatory and standards landscape relevant to U.S. insurance and financial services, including NIST AI RMF, NAIC model guidance, NYDFS expectations, SR 11-7 model risk principles, and emerging state and international AI regulation. • Proven ability to influence and partner with Legal, Compliance, Risk, Audit, Information Security, and Procurement at a senior level. • Experience governing third-party and vendor-embedded AI capabilities. • Executive communication skills, including the ability to present to board-level and regulatory audiences. Preferred • Insurance or financial services experience in a regulated, enterprise-scale environment. • Prior engagement in external AI governance, standards, or industry working groups. • Technical background sufficient to specify and oversee the build of governance automation and agents. • Advanced degree in law, risk, computer science, statistics, or a related field. Pay Transparency Salary Range: $270,000 - $320,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site . Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com . Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs. Job Requisition ID: 94871

Requirements

Must-haves

Location Designation: Hybrid - 3 days per week
AI Governance Enforcement Through Agentic Solutions
Lead the design, development, and operation of a suite of AI governance agents, including:
AI model security and backdoor scanning agents operating at and after deployment.
AI model risk classification and monitoring agents spanning the full SDLC through post-deployment.
AI compliance agents operating continuously across planning, development, deployment, and production.
AI legal agents that assess terms of use, contracts, licensing obligations, permitted use cases, and regulatory requirements.
AI auditing agents spanning the full SDLC through post-deployment.
Expert Governance Review and Enablement Team
Lead a highly experienced team responsible for reviewing complex scenarios that cannot be fully resolved by governance agents.
Ensure the team does not function as a simple approval-or-rejection body. When a proposal cannot proceed as requested, the team identifies alternative approaches and practical paths forward.
Establish service levels, escalation paths, and decision rights that keep governance responsive to the pace of delivery.
Build governance literacy across the business and technology organizations through guidance, patterns, and reusable controls.
Internal and External Representation
Represent New York Life AI in enterprise governance, risk, compliance, legal, and technology forums, including senior committees.
Participate in external AI governance, legal, regulatory, and industry working groups to ensure New York Life remains aligned with evolving standards and best practices.
Support regulatory examinations, audits, and due diligence requests relating to AI.
Governance Framework Evolution
Continuously identify emerging governance needs and risks as the technology and regulatory landscape evolves.
Define, update, and improve AI guardrails, standards, policies, and control frameworks.

Nice-to-haves

Insurance or financial services experience in a regulated, enterprise-scale environment.
Prior engagement in external AI governance, standards, or industry working groups.
Technical background sufficient to specify and oversee the build of governance automation and agents.
Advanced degree in law, risk, computer science, statistics, or a related field.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiml

Platform: eightfold
Effort: medium