Job description

Kodiak AI, Inc. (Nasdaq: KDK), founded in 2018, is a leader in Physical AI, developing driverless technology that powers machines that move. Its Kodiak Driver is a vehicle-agnostic autonomous driving system that combines AI-powered software with modular hardware. Today it operates in long-haul trucking, industrial trucking, and defense. In 2024, Kodiak launched commercial Driver-as-a-Service operations with no one in the cab, and plans to launch driverless long-haul service between Dallas and Houston by the end of 2026. Kodiak has partnered with many of the biggest names in freight, including Bosch for scaled hardware production, AWS, and leading customers including Atlas Energy Solutions, IKEA, Bridgestone, Werner Enterprises, C.R. England, Roehl Transport, and General Dynamics Land Systems. Kodiak Robotics is currently seeking an IT Systems Engineer to join our growing team working out of our Mountain View, CA HQ. This position will be the technical escalation point for Global End Users and Executives. The role requires a high level of technical proficiency and requires an individual with executive presence and good social skills. Must be able to quickly and effectively diagnose, and resolve issues related to Mac, Linux and Windows systems, mobile devices, printers, and video conferencing. Kodiak is looking for an individual who is customer focused, passionate about the end user experience, enjoys challenging themselves constantly to improve, and empowering the end user community by providing IT knowledge and tools. This role will be a mix of hands-on support services and collaborating on infrastructure-as-code projects with the greater IT infrastructure team. There will be many opportunities to learn, plenty of room to grow, and many interesting projects to take ownership of. In this role, you will: Driving improvements by automating IT and infrastructure processes. Provide onsite and remote guidance for Engineers and staff Provide end user guidance to Windows, Mac OS, and Ubuntu Linux platforms when needed Coordinate issue resolution with operations and engineering staff, working with domain specialists to resolve issues. Provide feedback, quality assurance, and user acceptance testing for platforms and services. Manage own time to fulfill tasks efficiently, in the correct priority and to the required level of quality, within the context of the objectives supplied by the manager. Participate in the deployment, support, maintenance and troubleshooting of LAN/WAN, WiFi and Cloud network infrastructure Experience with Juniper Networks preferred Ensure that communications function across the network architecture and that the network’s performance meets company and application requirements Test and document network architecture and performance Configure effective network policies and procedures and reconfigure policies to ensure the best performance and security Install, configure and monitor network infrastructure What you’ll bring: Knowledge with automation and orchestration tools related to IT infrastructure Know-how collaborating in an infrastructure-as-code work environment Experience using Git for collaboration Expertise delivering the right services at the right time in a rapidly changing business environment A working understanding of SSO concepts including SAML, OIDC and supporting users with MFA, etc. Excellent project and time management skills, ability to manage expectations in a deadline-driven environment and to balance strategic projects with day-to-day accountabilities Strong proficiency in verbal and written communication They should be capable of using network diagnostic tools including Wireshark and NMAP. Understanding network security (firewalls and IDS) design and implementation. Practice in LAN/WAN design and pattern to include but limited to All WAN media, Packet shaper, WAN accelerators Bonus points if you have: Knowledge with Ansible, Terraform, Grafana or Prometheus Experience with Rancher, Kubernetes Experience with AWS Experience with MinIO Experience with Okta What we offer: Competitive compensation package including equity and annual bonuses Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and MetLife (including a medical plan with infertility benefits) MetLife Legal Services, Identity & Fraud Protection, Hospital Indemnity Insurance, Accident Insurance, & Critical Illness Insurance Flexible PTO, 10 paid holidays, and generous parental leave policies Our office is centrally located in Mountain View, CA Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging Long Term Disability, Short Term Disability, Life Insurance Wellbeing Benefits - Headspace through Cigna, Calm through Kaiser, One Medical, Gympass, Spring Health through Cigna, Rula (mental health navigation) Fidelity 401(k) Commuter, FSA, Dependent Care FSA, HSA Various incentive programs (referral bonuses, patent bonuses, etc.) The pay range listed below reflects the base salary in our SF/Silicon Valley location, across several internal levels. Actual starting pay will be based on job-related factors including: work location, experience, relevant training, education, skill level and performance during interview. Total compensation at Kodiak includes base pay, equity, bonus and a competitive benefits package California Pay Range $160,000 — $190,000 USD At Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law. In alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate’s residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate’s residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak’s sole discretion, or, as an alternative, opt not to proceed with the candidate’s application. If applicable, Kodiak may provide visa sponsorship for eligible candidates. We use a third-party AI tool (Endorsed) to assist in the initial screening of applications. As part of the evaluation process, we provide Endorsed with job requirements and candidate-submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. We began using Endorsed on January 1, 2026. You can review the independent bias audit report covering our use of Endorsed [here]( endorsed.com ). By submitting your application, you acknowledge that your application may be processed by AI systems as part of the screening and selection process. If you have any questions or would like to request a separate review of your application, please contact careers@kodiak.ai with "Separate Review Request" in the email subject line.

Requirements

Must-haves

Driving improvements by automating IT and infrastructure processes.
Provide onsite and remote guidance for Engineers and staff
Provide end user guidance to Windows, Mac OS, and Ubuntu Linux platforms when needed
Coordinate issue resolution with operations and engineering staff, working with domain specialists to resolve issues.
Provide feedback, quality assurance, and user acceptance testing for platforms and services.
Manage own time to fulfill tasks efficiently, in the correct priority and to the required level of quality, within the context of the objectives supplied by the manager.
Participate in the deployment, support, maintenance and troubleshooting of LAN/WAN, WiFi and Cloud network infrastructure
Ensure that communications function across the network architecture and that the network’s performance meets company and application requirements
Test and document network architecture and performance
Configure effective network policies and procedures and reconfigure policies to ensure the best performance and security
Install, configure and monitor network infrastructure
Knowledge with automation and orchestration tools related to IT infrastructure
Know-how collaborating in an infrastructure-as-code work environment
Experience using Git for collaboration
Expertise delivering the right services at the right time in a rapidly changing business environment
A working understanding of SSO concepts including SAML, OIDC and supporting users with MFA, etc.
Excellent project and time management skills, ability to manage expectations in a deadline-driven environment and to balance strategic projects with day-to-day accountabilities
Strong proficiency in verbal and written communication
They should be capable of using network diagnostic tools including Wireshark and NMAP.
Understanding network security (firewalls and IDS) design and implementation.
Practice in LAN/WAN design and pattern to include but limited to All WAN media, Packet shaper, WAN accelerators
Knowledge with Ansible, Terraform, Grafana or Prometheus
Experience with Rancher, Kubernetes

Nice-to-haves

Experience with Juniper Networks preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiawskubernetes

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Parental Leave