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All Countries Australia Brazil Canada Chile China Colombia Denmark Finland France Germany Hong Kong Hungary India Indonesia Israel Italy Japan Korea Luxembourg Malaysia Mexico Pakistan Panama Peru Philippines Poland Remote Saudi Arabia Serbia Singapore South Africa South Korea Spain Sri Lanka Switzerland Taiwan Thailand United Arab Emirates United Kingdom United States Vietnam Distance Exact 10 miles 15 miles 25 miles 50 miles 65 miles 100 miles 500 miles Advanced Search Search All Jobs Job Details Deskside Technician II IT Desktop Support Gurgaon, HR Posted: 10/4/2026 Job Description Job ID#: 65092 Job Category: Deskside Technician II Position Type: Full Time Shift: 1 Remaining Positions: 1 Details: Role Overview We are looking for a skilled Desktop Support Engineer (L2) to provide onsite and remote end-user support in a corporate environment. The ideal candidate will have strong experience supporting Microsoft technologies, Windows endpoints, mobile devices, and workplace services while delivering excellent customer service. Key Responsibilities • Provide L2 support for end-user hardware, software, and technology issues. • Support and troubleshoot Microsoft 365, Azure, Windows 10/11, and related applications. • Manage incidents and service requests through ServiceNow. • Configure and support laptops, desktops, peripherals, printers, and mobile devices (iOS/Android). • Troubleshoot VPN, connectivity, authentication, and access-related issues. • Perform log analysis and system performance troubleshooting. • Support meeting room, AV, and collaboration technologies. • Maintain asset inventory and support hardware lifecycle activities. • Coordinate with vendors for hardware repair, replacement, and procurement activities. • Create and maintain knowledge articles, SOPs, and technical documentation. • Identify recurring issues and drive continuous service improvements. • Communicate effectively with users and stakeholders throughout incident resolution. Job Requirements Details: Required Skills • End User Technology Support • Microsoft 365 and Azure • ServiceNow • Windows OS Support • Mobile Device Support (iOS/Android) • VPN Troubleshooting • Log Analysis and Performance Troubleshooting • Hardware and Peripheral Support • Strong problem-solving and analytical skills • Excellent communication and stakeholder management skills • Proactive and customer-focused mindset Preferred Qualifications • 5+ years of Desktop Support / End User Computing experience • Experience supporting enterprise environments • Financial services or banking experience preferred • Business-level Japanese and English communication skills Pay Range: $ 800000.00 - $ 1000000.00 Already have an account? Log in here © Stefanini Group | PRIVACY POLICY ShareThis Copy and Paste

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Deskside Technician II
IT Desktop Support Gurgaon, HR Posted: 10/4/2026
Deskside Technician II
Provide L2 support for end-user hardware, software, and technology issues.
Support and troubleshoot Microsoft 365, Azure, Windows 10/11, and related applications.
Manage incidents and service requests through ServiceNow.
Configure and support laptops, desktops, peripherals, printers, and mobile devices (iOS/Android).
Troubleshoot VPN, connectivity, authentication, and access-related issues.
Perform log analysis and system performance troubleshooting.
Support meeting room, AV, and collaboration technologies.
Maintain asset inventory and support hardware lifecycle activities.
Coordinate with vendors for hardware repair, replacement, and procurement activities.

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azure

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Effort: medium

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