Job description

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225 billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions — all in one place. *Will be a hybrid role with onsite as needed. Summary The HR Generalist delivers day-to-day HR support across the employee lifecycle, with a strong focus on employee relations, performance management, and HR process administration. This role partners closely with HR Business Partners and HR COEs to ensure consistent, compliant, and efficient HR service delivery. Responsibilities Provide day-to-day HR guidance to managers and employees on policies, procedures, and best practices, including inquiries across HR functional areas (e.g., payroll, benefits, leaves of absence, etc.) Support with employee onboarding, including coordinating with the training team and conducting New Hire Orientation Conduct exit interviews and share insights with leadership to inform follow-up actions and retention strategies Coach and guide managers through the performance management process, including goal setting, feedback conversations, and documentation Support managers in developing and issuing Performance Improvement Plans (PIPs); monitor progress and advise on next steps Serve as a first point of contact for employee relations issues; conduct investigations and resolve concerns in accordance with company policies and practices. Administer HR processes, including OSV’s Learning Management System (LMS), Form I-9s, UI administration, EEO-1 reporting, ADA accommodations, employee communications, and verification requests. Serve as the primary administrator for HR transactions within the HRIS (e.g., new hires, changes, terminations, etc.), ensuring data accuracy and integrity Partner with HRBPs and HR COEs to support the administration of HR programs and initiatives, including data gathering, reporting, process enhancements, and ad-hoc projects. Audit HR systems via routine reporting and identify opportunities to streamline HR processes and workflows, with a focus on efficiency and scalability Additional duties as assigned Competencies Relationship management Consultation & coaching Communication & influence Discretion & confidentiality in handling sensitive information Analytical & problem-solving skills, with the ability to synthesize and interpret complex information Prioritization & multitasking in a fast-paced, detail-oriented environment Qualifications Education/Certification Requirement Bachelor’s Degree in Human Resources, Business Administration, or related field, or equivalent work experience Required 3 years of progressive HR experience, including exposure to employee relations and performance management Working knowledge of employment law fundamentals (FMLA, ADA, EEO, etc.) Strong written and verbal communication skills, with the ability to coach and influence managers at all levels Proficient in MS Office and HR Systems Preferred PHR/SHRM-CP Certification Experience with Workday HRIS Experience in supporting a payroll services, consulting, or business process outsourcing company #LI-REMOTE You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration , and hard work. As an organization experienc ing routine strategic growth, we are always on the lookout for intelligent, talented , and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility , and professional development with opportunities of all kinds.

Requirements

Must-haves

Will be a hybrid role with onsite as needed.
Provide day-to-day HR guidance to managers and employees on policies, procedures, and best practices, including inquiries across HR functional areas (e.g., payroll, benefits, leaves of absence, etc.)
Support with employee onboarding, including coordinating with the training team and conducting New Hire Orientation
Conduct exit interviews and share insights with leadership to inform follow-up actions and retention strategies
Coach and guide managers through the performance management process, including goal setting, feedback conversations, and documentation
Support managers in developing and issuing Performance Improvement Plans (PIPs); monitor progress and advise on next steps
Serve as a first point of contact for employee relations issues; conduct investigations and resolve concerns in accordance with company policies and practices.
Administer HR processes, including OSV’s Learning Management System (LMS), Form I-9s, UI administration, EEO-1 reporting, ADA accommodations, employee communications, and verification requests.
Serve as the primary administrator for HR transactions within the HRIS (e.g., new hires, changes, terminations, etc.), ensuring data accuracy and integrity
Partner with HRBPs and HR COEs to support the administration of HR programs and initiatives, including data gathering, reporting, process enhancements, and ad-hoc projects.
Audit HR systems via routine reporting and identify opportunities to streamline HR processes and workflows, with a focus on efficiency and scalability
Additional duties as assigned
Competencies
Relationship management
Consultation & coaching
Communication & influence
Discretion & confidentiality in handling sensitive information
Analytical & problem-solving skills, with the ability to synthesize and interpret complex information
Prioritization & multitasking in a fast-paced, detail-oriented environment
Education/Certification Requirement
Bachelor’s Degree in Human Resources, Business Administration, or related field, or equivalent work experience

Nice-to-haves

PHR/SHRM-CP Certification
Experience with Workday HRIS
Experience in supporting a payroll services, consulting, or business process outsourcing company

Application prep

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Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Professional Development