The Financial Systems Administrator (NetSuite & NetSuite Planning & Budgeting (NSPB) focus) owns the ongoing administration, support, and continuous improvement of CareTria's NetSuite ERP and NetSuite Planning & Budgeting environments. This role carries the NetSuite program forward following go-live — providing hyper care-style support, delivering fast follow enhancements, and assuming long-term maintenance and administration of the platform. The Financial Systems Administrator partners across Accounting, Finance, IT, and Operations, treating internal departments as clients and providing responsive, customer-driven support with timely follow-up and clear communication.
KEY RESPONSIBILITIES
• Serve as the primary administrator for NetSuite ERP and NetSuite Planning & Budgeting (NSPB), including system configuration, security, workflows, integrations, dashboards, saved searches, and user access.
• Maintain data integrity, governance, compliance controls, and audit readiness through effective system administration and process oversight.
• Support and enhance core financial processes, including Procure-to-Pay, Order-to-Cash, Record-to-Report, Accounts Payable, Accounts Receivable, budgeting, forecasting, and financial reporting.
• Manage and optimize integration between NetSuite and third-party applications, ensuring accurate and reliable data flow across systems.
• Lead data migration, validation, reconciliation, testing, and implementation activities related to system enhancements, acquisitions, and new deployments.
• Provide post-go-live support, ongoing system maintenance, issue resolution, and continuous process improvement initiatives.
• Serve as the primary point of contact for NetSuite technical support, troubleshooting system issues, managing support requests, and coordinating with vendors as needed.
• Partner with Finance, Accounting, Operations, IT, and other business stakeholders to identify business needs and deliver scalable system solutions.
• Support annual budgeting, forecasting, and management reporting processes within NSPB, including model administration, workflow management, data integrations, and user support.
• Develop and maintain system documentation, training materials, governance standards, and change management processes while delivering end-user training and regular status reporting.
EXPERIENCE, SKILLS & QUALIFICATIONS
• Bachelor’s degree in accounting, Finance, Information Systems, or a related field, or an equivalent combination of education and experience.
• 3-5 years of experience administering NetSuite ERP within an accounting, finance, or business systems environment.
• Experience with NetSuite Planning & Budgeting (NSPB) or a similar budgeting and forecasting platform preferred.
• Strong knowledge of NetSuite ERP functionality, including workflows, saved searches, custom records/fields, dashboards, roles, and permissions.
• Understanding of core accounting processes, including Procure-to-Pay, Order-to-Cash, and Record-to-Report.
• Experience supporting NetSuite implementations, system upgrades, data migrations, integrations, and ongoing system administration preferred.
• Working knowledge of SuiteScript, SuiteFlow, NetSuite integrations, and APIs preferred.
• Strong analytical, problem-solving, and data reconciliation skills with keen attention to detail.
• Ability to manage multiple priorities, projects, and support requests in a fast-paced environment.
• Excellent communication, customer service, documentation, and training skills, with the ability to work effectively across all levels of the organization.
• Experience with integrated business applications such as ADP, Ramp, BlackLine, Avalara, or similar platforms is a plus.
PHYSICAL & TECHNICAL ENVIRONMENT
• Ability to remain seated and work at a computer for extended periods.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Must be able to work in a standard office environment with moderate noise levels.
• Requires close vision for computer-based work and document review.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The expected base pay range for this position is $100,000-150,000 per year. The actual compensation for the position may vary based on market differences and on factors such as skills, experience, qualifications and can vary based on location and/or work schedule. In addition to base pay, CareTria offers a comprehensive benefits package. Full-Time benefits include access to health, dental, and vision insurance; retirement plan options; paid time off; paid parental leave; employee assistance programs; and other perks. Eligible employees may also have access to performance bonuses.
CareTria is an Equal Opportunity Employer.