Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role Lumen is seeking a Principal Solution Architect to provide strategic and technical leadership across SAP BRIM, SAP S/4HANA, and enterprise financial platforms supporting billing, invoicing, accounts receivable, payments, collections, cash application, and cash accounting. This role will define the target-state architecture, integration strategy, and technology roadmap that enables scalable, secure, and resilient customer financial operations across multiple business segments. As a trusted technology leader, you will partner with business and IT stakeholders to drive modernization, automation, architectural governance, and digital transformation initiatives. The ideal candidate brings deep expertise in SAP BRIM, particularly Convergent Invoicing (CI) and FI-CA, along with extensive experience designing complex integrations across SAP and non-SAP ecosystems. The Main Responsibilities • Serve as the enterprise architecture lead for SAP BRIM, including Convergent Invoicing (CI), FI-CA, Convergent Charging (CC), • Convergent Mediation (CM), and Subscription Order Management (SOM). • Lead solution architecture and design for billing, invoicing, accounts receivable, payments, collections, refunds, customer statements, cash application, and financial reconciliation processes. • Define and govern integrations between SAP BRIM, SAP S/4HANA FICO, Salesforce, payment processors, banking and treasury systems, customer portals, and enterprise data platforms. • Establish enterprise integration standards leveraging APIs, SAP Integration Suite/CPI, event-driven architectures, Kafka, and secure file-based interfaces. • Provide architectural leadership for high-volume payment processing, financial controls, payment reconciliation, and customer financial operations. • Partner with Finance, Accounting, Treasury, Billing Operations, Product Management, and Engineering teams to deliver scalable and automated business capabilities. • Lead technical governance, architecture reviews, solution assessments, and vendor evaluations while ensuring alignment with enterprise standards. • Develop architecture roadmaps, technical blueprints, integration specifications, and implementation standards while mentoring architects and engineering teams. What We Look For in a Candidate • 12+ years of enterprise solution architecture experience. • 8+ years of SAP architecture experience. • 5+ years of SAP BRIM experience with expertise in Convergent Invoicing (CI), FI-CA, billing, payments, collections, and cash application. • Strong experience with SAP S/4HANA FICO, financial postings, cash accounting, reconciliation processes, and subledger-to-general ledger integrations. • Proven experience designing and implementing large-scale integrations across SAP and non-SAP platforms. • Deep understanding of customer billing, accounts receivable, payment processing, collections, and financial operations. • Strong leadership, stakeholder management, communication, and executive presentation skills. Preferred: • Experience within telecommunications, subscription-based, or recurring revenue business models. • Hands-on experience with SAP Integration Suite/CPI, API Management, Kafka, and event-driven architectures. • Experience integrating SAP BRIM with payment providers, banking platforms, treasury systems, Salesforce, and customer-facing digital channels. • Experience leading ERP transformation, billing modernization, or financial systems consolidation initiatives. • Knowledge of cloud-native architectures, AI-enabled automation, and modern enterprise integration platforms. • Demonstrated success influencing enterprise technology strategy and driving cross-functional architectural decisions. • Experience developing technology roadmaps and governance frameworks for large-scale financial systems. • Ability to lead through complexity and align diverse stakeholders around strategic technology outcomes. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $152,066 - $202,755 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $159,670 - $212,893 in these states: CO HI MI MN NC NH NV OR RI $167,273 - $223,031 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote Requisition #: 343365 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: jobs.lumen.com Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: jobs.lumen.com Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Requirements

Must-haves

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
The Main Responsibilities
Serve as the enterprise architecture lead for SAP BRIM, including Convergent Invoicing (CI), FI-CA, Convergent Charging (CC),
Convergent Mediation (CM), and Subscription Order Management (SOM).
Lead solution architecture and design for billing, invoicing, accounts receivable, payments, collections, refunds, customer statements, cash application, and financial reconciliation processes.
Define and govern integrations between SAP BRIM, SAP S/4HANA FICO, Salesforce, payment processors, banking and treasury systems, customer portals, and enterprise data platforms.
Establish enterprise integration standards leveraging APIs, SAP Integration Suite/CPI, event-driven architectures, Kafka, and secure file-based interfaces.
Provide architectural leadership for high-volume payment processing, financial controls, payment reconciliation, and customer financial operations.
Partner with Finance, Accounting, Treasury, Billing Operations, Product Management, and Engineering teams to deliver scalable and automated business capabilities.
Lead technical governance, architecture reviews, solution assessments, and vendor evaluations while ensuring alignment with enterprise standards.
Develop architecture roadmaps, technical blueprints, integration specifications, and implementation standards while mentoring architects and engineering teams.
What We Look For in a Candidate
12+ years of enterprise solution architecture experience.
8+ years of SAP architecture experience.
5+ years of SAP BRIM experience with expertise in Convergent Invoicing (CI), FI-CA, billing, payments, collections, and cash application.
Strong experience with SAP S/4HANA FICO, financial postings, cash accounting, reconciliation processes, and subledger-to-general ledger integrations.

Nice-to-haves

Experience within telecommunications, subscription-based, or recurring revenue business models.
Hands-on experience with SAP Integration Suite/CPI, API Management, Kafka, and event-driven architectures.
Experience integrating SAP BRIM with payment providers, banking platforms, treasury systems, Salesforce, and customer-facing digital channels.
Experience leading ERP transformation, billing modernization, or financial systems consolidation initiatives.
Knowledge of cloud-native architectures, AI-enabled automation, and modern enterprise integration platforms.
Demonstrated success influencing enterprise technology strategy and driving cross-functional architectural decisions.
Experience developing technology roadmaps and governance frameworks for large-scale financial systems.
Ability to lead through complexity and align diverse stakeholders around strategic technology outcomes.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

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