Job description

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. The Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for the venue. This position is responsible for generating, managing, and coordinating outside catering sales, as well as initiating, managing, and implementing marketing functions in the Catering Department. The Catering Sales Manager will independently manage and oversee all aspects of full group operations, from reservation through contract negotiation and finalization to group reception and event catering. The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Catering Sales Manager will handle sales and customer service issues, including providing outstanding customer service; researching, resolving, and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections. The Catering Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. Must be available to assist with general catering operations as needed. This role pays an annual salary of $70,000 - $76,000. Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until December 31, 2026. The Kentucky Exposition Center exists to host engaging public events and trade shows. We have many appealing features. Our clients say that the flexibility of 1.2 million square feet of meeting space, 300 acres of outdoor space, and accessibility for their exhibitors and attendees are all great reasons to have events at the Kentucky Exposition Center. Our goal is to set the stage so you can steal the show. The Kentucky Exposition Center is the sixth largest facility in the United States and is home to the Kentucky State Fair, the National Farm Machinery Show, and the North American International Livestock Exposition, as well as the top tradeshows in the country. The Kentucky Exposition Center hosted six of the “2012 Top 250 US Trade Shows,” three of which were in the top 50. • Build relationships by networking and prospecting with key decision markers and establish and develop strong and effective relationships with influencers through the use of professional, courteous, and ethical interpersonal interaction. • Coordinate and deliver effective sales presentations. • Independently sources, identifies, and pursues outside networking opportunities through professional industry resources and community events, or special events attended by prospects. • Responsible for negotiating, authoring, and submitting finalized contracts and BEOs to the client and internal staff. • Manage all catering requirements and requests in a timely and helpful manner. • Maintain accurate records for all catering sales activities in conjunction. • Communicate daily with the Food & Beverage Manager, culinary staff, catering staff, and operations staff about the needs of our guests and their expectations. • Maintain an extensive client database for follow-up sales calls and contact (in person, phone, email, mail, etc.) • Address follow-up of guests’ experience at the venue, ensuring that all issues have been addressed. • Assist in the planning and coordination of catered events as directed. • Serves as primary group and convention contact once the contract is signed; approves any inventory or other changes; and responds to questions or concerns in a timely manner. • Assists with oversight of accounts receivable in conjunction with assigned events. • High school diploma or equivalent (G.E.D.) • 3-5 years in a sales role, with verifiable sales success. • Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets, and menu development. • Ability to work independently both on and off venue property with little supervision or oversight. • Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating Word documents, Excel spreadsheets, and email); working knowledge of POS systems. • Ability to adhere to a high standard of business etiquette and professional verbal and written communication. • Ability to consistently represent the company in a professional, positive, and knowledgeable manner. • Ability to adhere to the highest standard of confidentiality and discretion. • Demonstrated ability to produce detail-oriented, accurate work. • Ability to work a varied schedule, which may include weekends and evenings, as required to ensure outcome. • Ability to travel to outside sales calls and/or events. • Proven ability to make solid, appropriate, and independent decisions. At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. We can recommend jobs specifically for you! Click here to get started.

Requirements

Must-haves

This role pays an annual salary of $70,000 - $76,000.
This position will remain open until December 31, 2026.
Coordinate and deliver effective sales presentations.
Independently sources, identifies, and pursues outside networking opportunities through professional industry resources and community events, or special events attended by prospects.
Responsible for negotiating, authoring, and submitting finalized contracts and BEOs to the client and internal staff.
Manage all catering requirements and requests in a timely and helpful manner.
Maintain accurate records for all catering sales activities in conjunction.
Communicate daily with the Food & Beverage Manager, culinary staff, catering staff, and operations staff about the needs of our guests and their expectations.
Maintain an extensive client database for follow-up sales calls and contact (in person, phone, email, mail, etc.)
Address follow-up of guests’ experience at the venue, ensuring that all issues have been addressed.
Assist in the planning and coordination of catered events as directed.
Serves as primary group and convention contact once the contract is signed; approves any inventory or other changes; and responds to questions or concerns in a timely manner.
Assists with oversight of accounts receivable in conjunction with assigned events.
High school diploma or equivalent (G.E.D.)
3-5 years in a sales role, with verifiable sales success.
Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets, and menu development.
Ability to work independently both on and off venue property with little supervision or oversight.
Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating Word documents, Excel spreadsheets, and email); working knowledge of POS systems.
Ability to adhere to a high standard of business etiquette and professional verbal and written communication.
Ability to consistently represent the company in a professional, positive, and knowledgeable manner.
Ability to adhere to the highest standard of confidentiality and discretion.
Demonstrated ability to produce detail-oriented, accurate work.
Ability to work a varied schedule, which may include weekends and evenings, as required to ensure outcome.
Ability to travel to outside sales calls and/or events.

Nice-to-haves

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Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off