Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: ServiceNow SPM Dev Lead Location(s): Chicago, IL (Remote) Job Summary The ServiceNow SPM Development Lead is responsible for leading the technical design, development, configuration, integration, and deployment of ServiceNow Strategic Portfolio Management (SPM) solutions. This role serves as the primary technical authority for the SPM platform, providing leadership to development teams while collaborating with business stakeholders, architects, functional consultants, and project managers to deliver scalable and sustainable solutions aligned with organizational objectives. The ideal candidate possesses deep expertise in ServiceNow SPM modules, hands-on development experience, strong technical leadership capabilities, and a proven track record delivering enterprise-scale ServiceNow implementations. Technical Leadership • Lead the design, development, and implementation of ServiceNow SPM solutions. • Provide technical direction and mentorship to developers and administrators. • Establish development standards, coding best practices, and governance processes. • Review technical designs, configurations, and customizations to ensure alignment with platform best practices. • Drive technical solution discussions and provide recommendations for complex business requirements. Solution Design & Development Design and configure ServiceNow SPM applications including: • Demand Management • Project Portfolio Management (PPM) • Agile Development • Resource Management • Strategic Planning • Investment Funding • Innovation Management • Objectives and Key Results (OKRs) Additional responsibilities include: • Develop custom applications, workflows, business rules, UI policies, client scripts, and integrations. • Configure Flow Designer workflows and automate business processes. • Develop and maintain ServiceNow integrations using REST, SOAP, IntegrationHub, and third-party APIs. • Ensure solutions follow ServiceNow architecture principles and platform scalability standards. Architecture & Integration • Collaborate with enterprise architects to define solution architectures. • Design integrations between ServiceNow and enterprise systems such as: • ERP platforms • HR systems • Financial systems • Agile tools such as Jira and Azure DevOps • Data warehouses and reporting platforms • Define data models and integration strategies supporting portfolio and project management processes. Delivery & Project Execution • Participate in Agile ceremonies and sprint planning activities. • Estimate development effort and support project delivery planning. • Manage technical risks, issues, and dependencies. • Coordinate development activities across onshore and offshore teams. • Support release management and deployment planning activities. Required Qualifications Education • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. Experience • 7+ years of ServiceNow platform experience. • 3+ years leading ServiceNow development teams. • Hands-on experience implementing ServiceNow SPM solutions in enterprise environments. • Experience with Agile and Scrum delivery methodologies. • Strong experience delivering end-to-end ServiceNow projects from design through deployment. Technical Skills • ServiceNow SPM implementation expertise. • JavaScript, Glide APIs, and ServiceNow scripting. • Flow Designer and IntegrationHub. • REST and SOAP web services. • Service Portal and Workspace development. • Data migration and transformation tools. • CMDB and ServiceNow platform architecture knowledge. • Source control and CI/CD practices. Preferred Certifications • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD) • ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) • ServiceNow Certified Technical Architect (CTA) – preferred • Agile/Scrum certifications – preferred Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

Requirements

Must-haves

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: ServiceNow SPM Dev Lead
Location(s): Chicago, IL
Technical Leadership
Lead the design, development, and implementation of ServiceNow SPM solutions.
Provide technical direction and mentorship to developers and administrators.
Establish development standards, coding best practices, and governance processes.
Review technical designs, configurations, and customizations to ensure alignment with platform best practices.
Drive technical solution discussions and provide recommendations for complex business requirements.
Solution Design & Development
Design and configure ServiceNow SPM applications including:
Demand Management
Project Portfolio Management (PPM)
Agile Development
Resource Management
Strategic Planning
Investment Funding
Innovation Management
Objectives and Key Results (OKRs)
Develop custom applications, workflows, business rules, UI policies, client scripts, and integrations.
Configure Flow Designer workflows and automate business processes.

Nice-to-haves

Preferred Certifications
ServiceNow Certified Technical Architect (CTA) – preferred
Agile/Scrum certifications – preferred

Application prep

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Keywords to mirror

agilerestjiraazurescrumjavascriptci/cd

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