Job description

Persistent Systems is seeking a Technical Writer to support the development, maintenance, and delivery of technical documentation for Persistent Systems’ industry-leading Wave Relay® mobile ad hoc networking products and Government programs. This position will have a key role supporting a government sustainment program, including the development, coordination, and delivery of Contract Data Requirements List (CDRL) deliverables, technical manuals, procedures, reports, and other program documentation. The Technical Writer will work closely with program engineering, systems engineering, cybersecurity, field support, and program management teams to translate complex technical information into accurate, clear, and contract-compliant documentation. The ideal candidate has strong technical writing and document management skills, is comfortable working directly with engineers and technical subject matter experts and understands the documentation rigor required to support U.S. Government and Department of Defense programs. Position Responsibilities   • Develop, edit, format, maintain, and coordinate CDRLs and other contractual technical deliverables for a government sustainment program • Review applicable Contract Data Requirements Lists (DD Form 1423), Data Item Descriptions (DIDs), Statements of Work (SOW/PWS), specifications, and contractual requirements to ensure deliverables meet required content, format, and submission criteria • Work with Program Engineering, Program Management, and other stakeholders to collect technical data and develop recurring, event-driven, and one-time Government deliverables • Develop and maintain technical manuals, installation procedures, maintenance procedures, troubleshooting guides, system descriptions, test documentation, engineering reports, and other end-user documentation • Review and edit existing documentation for technical accuracy, completeness, clarity, consistency, usability, grammar, and compliance with program requirements • Execute or validate documented procedures when appropriate to identify gaps, ambiguity, or potential sources of user error • Develop and maintain document templates, formatting standards, style guides, naming conventions, and documentation processes • Maintain revision history, document configuration control, traceability, and version management for program documentation • Support Government review and comment resolution by incorporating red lines, adjudicating comments with technical stakeholders, and maintaining documentation through final approval • Collaborate across engineering, product development, program management, quality, field support, cybersecurity, and other organizations to ensure documentation accurately reflects the delivered system • Gather feedback from Government customers, end users, engineers, and internal stakeholders and continuously improve documentation quality and usability • Support additional technical documentation, white papers, product documentation, and engineering reports as required Minimum Qualifications • Bachelor’s degree in Technical Communication, Technical Writing, English, Communications, Engineering, Computer Science, Information Technology, or a related technical discipline • Associate’s degree with relevant technical writing and Government program experience may be considered in lieu of a bachelor’s degree • 3+ years of experience developing, editing, and maintaining technical or engineering documentation preferred • Strong proficiency with Microsoft Word, including advanced styles, templates, section management, tables, cross-references, automated numbering, captions, headers/footers, and large-document formatting • Demonstrated experience developing, editing, and maintaining complex technical documentation • Must have a United States security clearance or be able to obtain United States security clearance Preferred Qualifications • Experience supporting U.S. Government or Department of Defense contracts or programs • Experience developing or supporting CDRL deliverables and working with DD Form 1423s and Data Item Descriptions (DIDs) • Ability to interpret documentation requirements contained within contracts, Statements of Work (SOW), Performance Work Statements (PWS), specifications, DIDs, and other Government requirements • Familiarity with DoD technical documentation, engineering, acquisition, sustainment, and configuration management processes • Experience developing technical manuals, maintenance procedures, installation instructions, engineering reports, test documentation, system descriptions, or similar technical products The base pay for this role can vary from $116,000 to $146,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet discounts. We will accept applications on a rolling basis until the role is filled. Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures , and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay®. The company’s industry leading R&D team has designed wireless networking protocols to support their cutting-edge Wave Relay® system and technology. Wave Relay® can run data, video, voice and other applications under the most difficult and unpredictable conditions. Their suite of products is field proven and utilized in Commercial, Military, Government, Industrial, Agriculture, Robotics, and Unmanned System markets.

Requirements

Must-haves

Position Responsibilities
Develop, edit, format, maintain, and coordinate CDRLs and other contractual technical deliverables for a government sustainment program
Work with Program Engineering, Program Management, and other stakeholders to collect technical data and develop recurring, event-driven, and one-time Government deliverables
Develop and maintain technical manuals, installation procedures, maintenance procedures, troubleshooting guides, system descriptions, test documentation, engineering reports, and other end-user documentation
Review and edit existing documentation for technical accuracy, completeness, clarity, consistency, usability, grammar, and compliance with program requirements
Execute or validate documented procedures when appropriate to identify gaps, ambiguity, or potential sources of user error
Develop and maintain document templates, formatting standards, style guides, naming conventions, and documentation processes
Maintain revision history, document configuration control, traceability, and version management for program documentation
Support Government review and comment resolution by incorporating red lines, adjudicating comments with technical stakeholders, and maintaining documentation through final approval
Collaborate across engineering, product development, program management, quality, field support, cybersecurity, and other organizations to ensure documentation accurately reflects the delivered system
Gather feedback from Government customers, end users, engineers, and internal stakeholders and continuously improve documentation quality and usability
Support additional technical documentation, white papers, product documentation, and engineering reports as required
Bachelor’s degree in Technical Communication, Technical Writing, English, Communications, Engineering, Computer Science, Information Technology, or a related technical discipline
Associate’s degree with relevant technical writing and Government program experience may be considered in lieu of a bachelor’s degree
Strong proficiency with Microsoft Word, including advanced styles, templates, section management, tables, cross-references, automated numbering, captions, headers/footers, and large-document formatting
Demonstrated experience developing, editing, and maintaining complex technical documentation
Must have a United States security clearance or be able to obtain United States security clearance

Nice-to-haves

3+ years of experience developing, editing, and maintaining technical or engineering documentation preferred
Experience supporting U.S. Government or Department of Defense contracts or programs
Experience developing or supporting CDRL deliverables and working with DD Form 1423s and Data Item Descriptions (DIDs)
Ability to interpret documentation requirements contained within contracts, Statements of Work (SOW), Performance Work Statements (PWS), specifications, DIDs, and other Government requirements
Familiarity with DoD technical documentation, engineering, acquisition, sustainment, and configuration management processes
Experience developing technical manuals, maintenance procedures, installation instructions, engineering reports, test documentation, system descriptions, or similar technical products

Application prep

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Platform: icims
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off