Job description

This is a fully remote role within the United States. For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities. We are a team of cutting-edge technologists, operators, and problem-solvers with top-tier skills and a shared ambition: to build the most efficient operating model in GovTech. We combine deep public-sector expertise with modern SaaS practices, AI-enabled workflows, and a relentless focus on execution. At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life. Our solutions support the entire employee journey, from hire to retire. By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference. We’re looking for an Implementation Consultant, an onboarding wizard to help our customers’ implementation needs with a goal to implement within 90 days. Our ideal candidate will be self-driven, will take the initiative to see projects and assignments through to completion, and stay laser focused on delighting customers with information on our products and services. This posting is for an existing vacancy. • Collaborate with sales team in the development of customer Implementation Plans • Review and understand client need and translate those into a successful Onboarding experience • Create customers site with purchased products and features • Execute Onboarding plan within 90 days of customer purchase • Become a subject matter expert on all areas of PowerDMS to be able to effectively lead discussions and answer questions • A strong decision maker and are able to solve complex problems. • Able to be a high producer under pressure and in a quick paced environment. • Play well with others. • Internally motivated to be a life-long student. • Someone with a desire for clients and teammates to succeed. What You Have • Implementation/ Project Management experience is a plus. • Strong Organizational / Project Management skills. • Excellent written and verbal communication skills with an eagle eye on details. • Proficiency in MS Office. • Understanding of SaaS Technology and experience with Power platforms which are a huge plus. • Competitive Wages • Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1 • Generous PTO to support work-life balance • 401K Matching • 12-week Paid Parental Leave • Autonomy to grow and find your career path with supportive leadership • Remote working opportunities • Inclusive and diverse work environment NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.

Requirements

Must-haves

This is a fully remote role within the United States.
For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities.
At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life.
This posting is for an existing vacancy.
Collaborate with sales team in the development of customer Implementation Plans
Review and understand client need and translate those into a successful Onboarding experience
Create customers site with purchased products and features
Execute Onboarding plan within 90 days of customer purchase
Become a subject matter expert on all areas of PowerDMS to be able to effectively lead discussions and answer questions
A strong decision maker and are able to solve complex problems.
Able to be a high producer under pressure and in a quick paced environment.
Play well with others.
Internally motivated to be a life-long student.
Someone with a desire for clients and teammates to succeed.
What You Have
Strong Organizational / Project Management skills.
Excellent written and verbal communication skills with an eagle eye on details.
Proficiency in MS Office.
Understanding of SaaS Technology and experience with Power platforms which are a huge plus.
Competitive Wages
Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1
Generous PTO to support work-life balance
Autonomy to grow and find your career path with supportive leadership

Nice-to-haves

Implementation/ Project Management experience is a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: governmentjobs
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Pto

Parental Leave