Requisition ID: 97979
At PALMS Insurance, a NextEra Energy company, we specialize in offering customized insurance solutions that address the unique needs of our clients. Our commitment to excellence, reliability, and customer satisfaction sets us apart as a trusted provider in the insurance industry. Are you ready to make a meaningful difference? Become a part of our team today.
Position Specific Description
As the Data Engineering Manager , you will own Palms’ Data Processes, Data applications and Data Engineering team. Our data team supports a portfolio of internal custom and 3 rd party applications along with external platforms including; the Palms Data Warehouse, Power BI Dashboard Reporting, ad-hoc data reporting , Claims Management , and our Bordereaux (BDX) import systems. Palms is growing and investing in new capabilities and applications and this role will advise and support new applications as they are added to our portfolio.
Job Overview
Employees in this role are analytical and creative problem solvers with a successful track record of handling large-scale, high-profile projects and deadlines. They identify, investigate and resolve complex software issues to ensure applications are performing to customer standards. Individuals will demonstrate technical expertise in software development and data analytics as well as expertise in the broader organization. This position applies analysis and problem-solving skills along with effective communication to drive customer-facing software application issues to resolution. The ideal candidate is high energy, with the ability to prioritize multiple tasks in a fast-paced environment.
Job Duties & Responsibilities
• Lead team of Product Services Engineers including managing workflow, setting goals, and assessing performance
• Leverage advanced analytical and problem-solving skills to take on multiple projects that drive process improvements and customer satisfaction
• Drive resolution of complex production issues, including escalation, system testing, strategy sessions, and distribution of knowledge throughout the company
• Communicate customer technology goals to influence product roadmaps to meet business needs
• Communicate technical issues to non-technical customers in a timely and accurate way, via phone, email, or chat
• Performs other job-related duties as assigned
Required Qualifications
• High School Grad / GED
• Bachelor's or Equivalent Experience
• Experience: 8+ years
Preferred Qualifications
• Bachelor’s – Information Systems
• Master’s Degree
NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.
Employee Group: Exempt
Employee Type: Full Time
Job Category: Engineering
Organization: Palms Management Services, LLC
Relocation Provided: Yes, if applicable
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