Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: ServiceNow Developer - SIAM Location(s): Chicago, IL (Remote) Job Description: A ServiceNow Developer designs, configures, and customizes the ServiceNow platform to streamline business workflows, typically requiring 3+ years of experience. Key responsibilities include scripting (JavaScript, Glide API), creating UI policies/business rules, building integrations (REST/SOAP), and managing CMDB. ServiceNow Developer Certifications required. Key Responsibilities ServiceNow BCM Development • Configure and implement various ServiceNow modules, including: • Plan templates and lifecycle automation • Business Impact Analysis (BIA) components • Recovery strategies and dependencies • Exercise workflows and data capture • Automated notifications, tasks, and approvals • Build ServiceNow workflows, Flow Designer logic, UI policies, business rules, data schemas, and integrations in alignment with approved solution designs. • Implement role-based access, data models, and security requirements for BCM. Technical Delivery & Quality Assurance • Develop according to project design documents, development standards, and governance rules. • Conduct unit testing, validate configuration, and remediate defects until successful completion. • Provide support during User Acceptance Testing (UAT) and release activities. • Ensure solution performance, data integrity, and maintainability. Collaboration & Support • Partner with Business Analysts, Product Owners, and client stakeholders to clarify requirements and confirm technical feasibility. • Collaborate with architects, platform owners, QA teams, and other developers to ensure consistency across modules. • Participate in Agile ceremonies, sprint planning, and technical design sessions. Documentation & Knowledge Transfer • Document configuration steps, technical designs, script logic, and workflow behavior. • Provide technical input for user guides, training materials, and BCM process documentation. Required Skills & Qualifications Technical Skills • 3+ years of hands-on development experience in ServiceNow, preferably in IRM/GRC/BCM related modules. • Strong proficiency in: • Flow Designer, Workflow Editor • Business Rules, Script Includes, Glide scripting • Catalog Items and ServiceNow Forms • Notifications, SLAs, Access Controls (ACLs) • Reporting and dashboard configuration • Experience building structured, scalable workflows based on design specifications. Business Continuity Knowledge • Understanding of BCM concepts such as BIAs, continuity plans, dependencies, RTO/RPO, exercises, and recovery strategies. • Ability to translate BCM lifecycle needs into technical system behavior. Professional & Analytical Skills • Strong problem solving, troubleshooting, and technical analysis abilities. • Ability to interpret design documents and propose feasible implementation options. • Excellent communication and teamwork skills when working with cross functional groups. • Experience working in Agile/Scrum environments. Preferred Qualifications • ServiceNow certifications: • CSA (Certified System Administrator) • CAD (Certified Application Developer) • IRM/BCM micro certifications • Experience with API integrations, MID server, CMDB alignment, or IRM/GRC implementations. • Development experience supporting regulated or compliance-driven environments. Role Characteristics • Hands-on technical developer role. • Focused on building, testing, and delivering a high quality ServiceNow BCM solution. • Works closely with analysts and business stakeholders to ensure accuracy and alignment. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

Requirements

Must-haves

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: ServiceNow Developer - SIAM
Location(s): Chicago, IL
ServiceNow BCM Development
Configure and implement various ServiceNow modules, including:
Plan templates and lifecycle automation
Business Impact Analysis (BIA) components
Recovery strategies and dependencies
Exercise workflows and data capture
Automated notifications, tasks, and approvals
Build ServiceNow workflows, Flow Designer logic, UI policies, business rules, data schemas, and integrations in alignment with approved solution designs.
Implement role-based access, data models, and security requirements for BCM.
Technical Delivery & Quality Assurance
Develop according to project design documents, development standards, and governance rules.
Conduct unit testing, validate configuration, and remediate defects until successful completion.
Provide support during User Acceptance Testing (UAT) and release activities.
Ensure solution performance, data integrity, and maintainability.
Collaboration & Support
Partner with Business Analysts, Product Owners, and client stakeholders to clarify requirements and confirm technical feasibility.
Collaborate with architects, platform owners, QA teams, and other developers to ensure consistency across modules.
Participate in Agile ceremonies, sprint planning, and technical design sessions.
Documentation & Knowledge Transfer
Document configuration steps, technical designs, script logic, and workflow behavior.
Provide technical input for user guides, training materials, and BCM process documentation.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

javascriptapirestagilescrum

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