Job description

About the Team Enterprise Expansions is part of OpenAI’s Enterprise Engineering organization. We help organizations make ChatGPT Work part of everyday work, from discovering what it can do to building useful agentic workflows. Our goal is to help employees move from their first chat to confidently using AI to get work done. Our full stack work focuses on two workstreams: - Agentic Activation: Help first-time chat users become effective agent users within their organizations. Bring organizational context into ChatGPT and build personalized onboarding, product education, and experiments that help people adopt agents in daily workflows. - Work Discovery: Make relevant skills, plugins, capabilities, and context easy for knowledge workers to find and ready to use. Build discovery experiences across the frontend and backend. Across both workstreams, we ship quickly, learn from customers, and use experiments to improve adoption. About the Role We’re looking for a full stack engineer with strong frontend skills, product instincts, and UX and design taste. The work ranges from activating first-time users to helping knowledge workers discover the capabilities and context they need to make ChatGPT useful in their daily workflows. You’ll own projects from early prototypes through production and iteration, shaping interactions and building the backend services that support them. This role is a fit for someone who cares about the details of how a product feels and can turn an ambiguous user problem into a simple, polished experience. This role is based in San Francisco. In this role, you will: - Build personalized onboarding and product education that help first-time ChatGPT users adopt agentic workflows. - Create discovery experiences that make relevant skills, plugins, capabilities, and organizational context easy for knowledge workers to find and use. - Shape product flows and implement polished interfaces, with careful attention to interaction details, accessibility, and responsiveness. - Own the frontend and backend of product features, including the services, APIs, and data flows that support the user experience. - Design and run product experiments, measure adoption, and use the results to improve how people get started and build lasting habits. - Learn directly from customers, identify work that agents can take on, and turn those insights into prototypes and production features. Your background might look something like: - 7+ years of professional software engineering experience, excluding internships, building and shipping user-facing products. - Strong frontend engineering skills and experience building production web applications with modern frameworks. - Strong UX and design taste, demonstrated through intuitive product flows, thoughtful interaction design, and attention to visual detail. - Experience building backend services, APIs, and data models, with the ability to work independently across the stack. - A track record of owning features from problem definition and technical design through implementation, launch, and iteration. - Strong product judgment and experience using customer feedback and product data to decide what to build and how to improve it. - Sound engineering fundamentals and a practical approach to testing, performance, accessibility, reliability, and maintainability. - Ability to collaborate closely with designers, product managers, and engineers, and make progress when problems and priorities are still taking shape. - Deep experience in growth engineering, activation, onboarding, or product experimentation is a strong plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement cdn.openai.com. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form form.asana.com. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link form.asana.com. OpenAI Global Applicant Privacy Policy cdn.openai.com At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Requirements

Must-haves

About the Team
Our full stack work focuses on two workstreams:
Work Discovery: Make relevant skills, plugins, capabilities, and context easy for knowledge workers to find and ready to use. Build discovery experiences across the frontend and backend.
Across both workstreams, we ship quickly, learn from customers, and use experiments to improve adoption.
Build personalized onboarding and product education that help first-time ChatGPT users adopt agentic workflows.
Create discovery experiences that make relevant skills, plugins, capabilities, and organizational context easy for knowledge workers to find and use.
Shape product flows and implement polished interfaces, with careful attention to interaction details, accessibility, and responsiveness.
Own the frontend and backend of product features, including the services, APIs, and data flows that support the user experience.
Design and run product experiments, measure adoption, and use the results to improve how people get started and build lasting habits.
Learn directly from customers, identify work that agents can take on, and turn those insights into prototypes and production features.
7+ years of professional software engineering experience, excluding internships, building and shipping user-facing products.
Strong frontend engineering skills and experience building production web applications with modern frameworks.
Strong UX and design taste, demonstrated through intuitive product flows, thoughtful interaction design, and attention to visual detail.
Experience building backend services, APIs, and data models, with the ability to work independently across the stack.
A track record of owning features from problem definition and technical design through implementation, launch, and iteration.
Strong product judgment and experience using customer feedback and product data to decide what to build and how to improve it.
Sound engineering fundamentals and a practical approach to testing, performance, accessibility, reliability, and maintainability.
Ability to collaborate closely with designers, product managers, and engineers, and make progress when problems and priorities are still taking shape.
Deep experience in growth engineering, activation, onboarding, or product experimentation is a strong plus.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiaccessibility

Platform: ashby
Effort: quick