Job description

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us. OpenText is looking for a dynamic and experienced platform product manager to define and deliver our market leading Digital Fax Cloud Platform from OpenText as part of the Digital Experience (DX) Product Team. We are a global organization of highly skilled and motivated professionals whose #1 goal is to create products that make our clients wildly successful and deliver significant business value. Your Impact: As a principal leader in the Business Unit, you will join collaborative, fast-paced teams and work cross-functionally to design, build, and GTM with our cloud fax platform to support the OpenText DX Cloud Fax Solutions and the next generation of AI in our Digital Fax offerings. The Principal Product Manager is responsible for definition and execution of the fax product platform strategy, delivery of platform releases, and successfully bringing these to market with optimal commercialization value. This includes gathering client insights, roadmap development, product and pricing strategy, competitive positioning / differentiation, and competitive tracking of the offerings in the marketplace globally. This role reports to the Director, Product Management within the Digital Experience (DX) business unit at OpenText. This is an opportunity for a passionate, driven PM leader to excel at delivering on a cutting-edge business and be rewarded with career growth for the success of its new offerings. What the Role Offers: • Bring deep understanding of the Digital Fax market, vendor and supplier technologies, staying current with buying and competitive trends, identifying, and defining requirements to fill product platform gaps. • Evangelize and create buy-in from internal and external stakeholders for platform vision. • Translate platform strategy into detailed and appropriate artifacts for agile development. • Work with other DX product managers and marketing to develop commercialization and packaging strategies. • Collaborate with Sales, Support, Services, Partners, and CloudOps to ensure feedback into the platform roadmap and drive client / stakeholder satisfaction. • Work closely with development teams to plan sprints and continuously deliver products of high quality. • Evangelize platform to client, field, and industry analysts to build awareness and mindshare when necessary. • Work closely with counterparts in the operations, development, support, services, and sales organizations to ensure client success. What You Need to Succeed: • Demonstrable 15+ years of Product Management experience with multiple product/ platform launches under the belt. • Experience with platform management with multiple products at varying stages of lifecycle. • Experience working with large and complex products at an enterprise level within a large organization. • Understanding of agile product management and development practices and willingness to do what it takes to deliver “innovation that moves the needle”. • Strong presentation, excellent written and verbal communication skills are essential. • Understanding of the Fax and/or Telco ecosystem – both upstream and downstream ideally. • Strong understanding of Hyperscalers and AI ecosystems. • Collaborative mindset and ability to work with distributed, cross-functional teams. • Ability to create business plans, communicate verbally and visually and persuasively advocate viewpoints or strategic goals/imperatives. • Strong knowledge of AI concepts, with experience with AI feature and commercialization launches. • Experience with healthcare and/or financial markets preferred. • MBA/ MEng or equivalent preferred. One last thing: OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our clients first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention. Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact. OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off. Salary Range: $153,800.00 - $230,600.00; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted. California Residents: The pay range above is a reasonable estimate of salary based on pay scale, candidate experience, skills, and education. In addition to the comprehensive benefits noted above, the role may be eligible for bonus or commissions. AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Requirements

Must-haves

AI-First. Future-Driven. Human-Centered.
This role reports to the Director, Product Management within the Digital Experience (DX) business unit at OpenText.
This is an opportunity for a passionate, driven PM leader to excel at delivering on a cutting-edge business and be rewarded with career growth for the success of its new offerings.
Bring deep understanding of the Digital Fax market, vendor and supplier technologies, staying current with buying and competitive trends, identifying, and defining requirements to fill product platform gaps.
Evangelize and create buy-in from internal and external stakeholders for platform vision.
Translate platform strategy into detailed and appropriate artifacts for agile development.
Work with other DX product managers and marketing to develop commercialization and packaging strategies.
Collaborate with Sales, Support, Services, Partners, and CloudOps to ensure feedback into the platform roadmap and drive client / stakeholder satisfaction.
Work closely with development teams to plan sprints and continuously deliver products of high quality.
Evangelize platform to client, field, and industry analysts to build awareness and mindshare when necessary.
Work closely with counterparts in the operations, development, support, services, and sales organizations to ensure client success.
Demonstrable 15+ years of Product Management experience with multiple product/ platform launches under the belt.
Experience with platform management with multiple products at varying stages of lifecycle.
Experience working with large and complex products at an enterprise level within a large organization.
Understanding of agile product management and development practices and willingness to do what it takes to deliver “innovation that moves the needle”.
Strong presentation, excellent written and verbal communication skills are essential.
Understanding of the Fax and/or Telco ecosystem – both upstream and downstream ideally.
Strong understanding of Hyperscalers and AI ecosystems.
Collaborative mindset and ability to work with distributed, cross-functional teams.
Ability to create business plans, communicate verbally and visually and persuasively advocate viewpoints or strategic goals/imperatives.
Strong knowledge of AI concepts, with experience with AI feature and commercialization launches.

Nice-to-haves

Experience with healthcare and/or financial markets preferred.
MBA/ MEng or equivalent preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiagile

Platform: phenom
Effort: medium

Benefits

Benefits detected in the listing.

Vision

Paid Time Off