Job description

Location: Remote, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Montana, Nebraska, New Hampshire, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming Work Type: Full Time Regular Job No: 505286 Categories: Customer Service, Administrative/Support Application Closes: Open Until Filled 2026-10-06 SHARE The Distribution Operations Analyst works in a fast-paced, high-production environment, managing contracts, compliance, and regulatory requirements with accuracy and efficiency. This role handles a high volume of calls and requests, supports producers across all distribution channels, and ensures timely commission payments and regulatory appointments. Strong relationship-building, multitasking, and attention to detail are essential to maintaining compliance and delivering a seamless experience. Schedule: Monday–Friday, 8:00 AM–4:30 PM CST Training: Up to 7 weeks Start Date: November 16 WHAT WE CAN OFFER YOU: • Hourly Wage: $22.50, plus annual bonus opportunity. • 401(k) plan with a 2% company contribution and 6% company match. • Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. • Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: • Provides exceptional customer service via phone, email, and other channels, explaining contractual and regulatory guidelines. • Manages contracting, licensing, appointments, terminations, and renewals while ensuring compliance with regulations. • Establishes accurate pay structures and submits forms to state insurance departments on time. • Assesses producers' eligibility, addressing discrepancies and appeals in line with regulations. • Able to excel in a fast paced production environment, efficiently transitioning between diverse tasks with ease, while staying current with industry regulations, offering expertise, analyzing changes, and contributing to process improvements. WHAT YOU’LL BRING: • Adaptable and flexible, thriving in a fast-paced environment with frequent business and regulatory changes. • Driven problem solver with a proactive mindset to overcome challenges and meet goals. • Skilled at navigating multiple systems and applications quickly and accurately. • Self-starter who takes initiative and follows through to deliver high-quality results. • Strong communicator and collaborative team player, building positive relationships across teams while providing exceptional customer service. • You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do. • Able to work remotely with access to a high-speed internet connection and located in a listed location. We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process , email our Talent Acquisition area at careers@mutualofomaha.com . Please allow at least one week from time of applying if you are checking on the status. Stay Safe from Job Scams Mutual of Omaha only accepts applications from mutualofomaha.com/careers . Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs . Stay alert for scams and apply securely! Hiring Policies and Legal Notices Need help? Email Us Apply Now Great place to work Together we achieve greatness. Not only is this a core value, but it’s also representative of the kind of place we are — built by the strength and integrity of our employees. It’s why we’re named a “Great Place to Work”. See All Awards An inclusive culture Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co‑workers. Discover Our Culture Related Job Openings Sales Office Assistant - Denver, CO or Houston, TX Various Locations | 505074 Remote Counselor - Employee Assistance Program Remote | 505020 Summer 2027 Workplace Solutions Operations Intern Hybrid | 505177 Apply Now Need Help? Email us at: careers@mutualofomaha.com Related Job Openings Sales Office Assistant - Denver, CO or Houston, TX Various Locations | 505074 Remote Counselor - Employee Assistance Program Remote | 505020 Summer 2027 Workplace Solutions Operations Intern Hybrid | 505177 Close Important Information Before You Apply We’re thrilled you’re considering a career with Mutual of Omaha. Before starting your application, please ensure you’ve gathered the most recent — and accurate — information regarding your background. Inconsistencies or incomplete details may result in your application being declined. Providing thorough and truthful information is essential for a fair evaluation and supports our code of ethics and our corporate value of integrity. We take fraudulent activity seriously. By clicking Apply Now, you confirm your application and resume are accurate and up to date. Thank you for your attention to this step. We look forward to reviewing your application! Apply Now Back to top

Requirements

Must-haves

Work Type: Full Time Regular
Job No: 505286
Categories: Customer Service, Administrative/Support
Application Closes: Open Until Filled
Schedule: Monday–Friday, 8:00 AM–4:30 PM CST
Training: Up to 7 weeks
Start Date: November 16
Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
Provides exceptional customer service via phone, email, and other channels, explaining contractual and regulatory guidelines.
Manages contracting, licensing, appointments, terminations, and renewals while ensuring compliance with regulations.
Establishes accurate pay structures and submits forms to state insurance departments on time.
Assesses producers' eligibility, addressing discrepancies and appeals in line with regulations.
Adaptable and flexible, thriving in a fast-paced environment with frequent business and regulatory changes.
Driven problem solver with a proactive mindset to overcome challenges and meet goals.
Skilled at navigating multiple systems and applications quickly and accurately.
Self-starter who takes initiative and follows through to deliver high-quality results.
Strong communicator and collaborative team player, building positive relationships across teams while providing exceptional customer service.
You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
Able to work remotely with access to a high-speed internet connection and located in a listed location.
We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
Stay Safe from Job Scams
Hiring Policies and Legal Notices

Nice-to-haves

Hourly Wage: $22.50, plus annual bonus opportunity.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: careers-html
Effort: medium

Benefits

Benefits detected in the listing.

401(K)