Job description

THE MISSION The internet is full of dead chat rooms managed by passive moderators who do nothing but copy-paste announcements and drop generic welcome emojis. That isn't what we are building. We need a front-line cultural catalyst to take total ownership of the Partyhat ecosystem, inject it with relentless energy, and scale our community spaces into a high-utility powerhouse. This is a high-availability role for a digital tribal leader who understands that an active, fiercely loyal community is the ultimate competitive advantage in the 24/7 Web3 economy. We don't care about traditional corporate credentials—we care about charisma, emotional intelligence, and a track record of commanding digital rooms. If you know how to navigate the chaotic pulse of online subcultures, keep thousands of users hyped through high-velocity product cycles, and turn raw chat volume into an organized asset, we will give you the complete creative sovereignty to run our home base. KEY RESPONSIBILITIES - Culture Architecture: Mainframe and cultivate the daily energy, tone, and engagement across all core community spaces (Discord, Telegram, and emerging digital channels). - Ambassador Engineering: Recruit, train, and manage an elite global team of moderators and community champions, establishing clear 24/7 coverage protocols. - Event Orchestration: Conceptualize, launch, and host high-velocity community initiatives—from live audio spaces and digital tournaments to viral interactive campaigns. - Feedback Synthesis: Act as the critical human bridge between our users and the product team, transforming unstructured chat feedback into clear, actionable development data. - Crisis Management: Command real-time issue resolution and sentiment control during high-traffic product launches, technical surges, or market volatility with cold, level-headed precision. - Onboarding Logic: Optimize the initial community entry funnel, ensuring new arrivals are instantly educated, welcomed, and integrated into active ecosystem participation loops. THE REQUIREMENTS - The "People Catalyst": Proven experience building, scaling, or managing highly active online communities. You understand user retention, tribal psychology, and how to keep a digital room alive. - Narrative Mastery: Exceptional verbal and written communication skills. You can write sharp, engaging announcements and defuse high-stakes situations effortlessly in real-time. - Hyper-Availability: This isn't a 9-to-5. Digital communities are alive 24/7, and the heaviest engagement waves happen on nights and weekends. You must be available 7 days a week to pilot the ship and handle critical surges. - Web3 Literacy: You possess a native fluency in the Web3 landscape. You live on-chain, intuitively understand the psychology of digital asset communities, and speak their language naturally. - Operational Excellence: Self-motivated and highly structured; you can manage massive, chaotic multi-channel message boards without losing track of core analytics, moderation schedules, or brand protocols. OPERATIONAL DETAILS - Location: Fully Remote. - Schedule: On-call 7 days a week (Requires high flexibility to orchestrate global, 24/7 community coverage). - Payment: All compensation is processed in digital assets (USDC/USDT). WHY JOIN US? We offer more than just a typical community management role; we offer the chance to command the engine room of a global powerhouse. - Extreme Autonomy: We value cultural resonance and output over red tape. You will have the freedom to test wild ideas and build the community experience your way. - Massive Strategic Leverage: Manage a global stage backed by elite internal distribution networks, deep asset infrastructure, and a team moving at lightspeed. - A Culture of Momentum: Join an ecosystem that moves fast and rewards execution. You will be constantly learning, testing new engagement paradigms, and tracking real-world community growth metrics. - High-Growth Upside: We value "potential over pedigree." For a Community Manager who consistently transforms a chat grid into a high-utility asset, there is a clear, wide runway into senior operational and growth positions.

Requirements

Must-haves

Culture Architecture: Mainframe and cultivate the daily energy, tone, and engagement across all core community spaces (Discord, Telegram, and emerging digital channels).
Ambassador Engineering: Recruit, train, and manage an elite global team of moderators and community champions, establishing clear 24/7 coverage protocols.
Event Orchestration: Conceptualize, launch, and host high-velocity community initiatives—from live audio spaces and digital tournaments to viral interactive campaigns.
Feedback Synthesis: Act as the critical human bridge between our users and the product team, transforming unstructured chat feedback into clear, actionable development data.
Crisis Management: Command real-time issue resolution and sentiment control during high-traffic product launches, technical surges, or market volatility with cold, level-headed precision.
Onboarding Logic: Optimize the initial community entry funnel, ensuring new arrivals are instantly educated, welcomed, and integrated into active ecosystem participation loops.
The "People Catalyst": Proven experience building, scaling, or managing highly active online communities. You understand user retention, tribal psychology, and how to keep a digital room alive.
Narrative Mastery: Exceptional verbal and written communication skills. You can write sharp, engaging announcements and defuse high-stakes situations effortlessly in real-time.
Web3 Literacy: You possess a native fluency in the Web3 landscape. You live on-chain, intuitively understand the psychology of digital asset communities, and speak their language naturally.
Operational Excellence: Self-motivated and highly structured; you can manage massive, chaotic multi-channel message boards without losing track of core analytics, moderation schedules, or brand protocols.
Location: Fully Remote.
Schedule: On-call 7 days a week (Requires high flexibility to orchestrate global, 24/7 community coverage).
Payment: All compensation is processed in digital assets (USDC/USDT).
WHY JOIN US?
We offer more than just a typical community management role; we offer the chance to command the engine room of a global powerhouse.
Extreme Autonomy: We value cultural resonance and output over red tape. You will have the freedom to test wild ideas and build the community experience your way.
Massive Strategic Leverage: Manage a global stage backed by elite internal distribution networks, deep asset infrastructure, and a team moving at lightspeed.
A Culture of Momentum: Join an ecosystem that moves fast and rewards execution. You will be constantly learning, testing new engagement paradigms, and tracking real-world community growth metrics.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: ashby
Effort: quick