Job description

Location Designation: Hybrid - 3 days per week Job Summary: As part of our Technology organization, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company's success. Role Overview: The Head of Enterprise Architecture (EA) will be part of the Enterprise Technology Services team, reporting directly to the Chief Technology Officer. EA serves as a strategic partner and advisor to both business and technology teams, offering proactive, holistic support to help achieve their goals. The ideal candidate is an experienced technologist with years of practical experience engineering and developing enterprise technology solutions. Each day in the role is an opportunity to drive outcomes in the form of industry leading digital client experiences. Collaboration and developing partnerships are a critical success factory. You will build and support the EA Domain Architect Community who will leverage their collective experience to build a comprehensive portfolio of enterprise capabilities consumed by our diverse portfolio of insurance, investments, and benefits products & services. The ideal candidate must focus on facilitating technology solutions keeping agility in balance with governance and standards. The focus of the role is building reuseable patterns for enterprise consumption creating a fast path for delivery of capabilities the broader technology organization. EA plays a key role in guiding the adoption of new and emerging technologies to meet business needs. As we adopt new technologies the EA community maintains a technology roadmap which addresses lifecycle management cost efficiency within our software portfolio. What You’ll Do: • Serve as a technology evangelist promoting advanced technologies such as Cloud Technologies (AWS/GCP), DevSecOps, Platform Engineering. GenAI, AgenticAI, and Quantum Computing • Establishes and maintains architecture community by sponsoring workshops focused on development of technology solutions and patterns which drive reuse and reduce time to market for new business services. • Promote secure by design solutions and facilitate the development of best practices and software capabilities to protect our employee and client data. • Promote the benefits of the EA Application Portfolio Platform (LeanIX) and drive continuous improvement efforts to ensure all business and technology services are well defined and therefore leveraged appropriately by the broader technology organization. • Facilitate alignment between business and IT, and across the democratized IT landscape by leveraging superior verbal and written communication sjills. • Engage business and IT stakeholders, building and maintaining relationships. • Analyze trends and disruptions and assess their impact on targeted business outcomes. • Coach and mentor other architects, product owners/managers and business stakeholders to instill architectural thinking. Business & Technology Skills: • Strong analytical and problem-solving skills • Experience operating in SAFe Agile and Scrum Frameworks • Ability to collaborate with cross-functional teams. • Strong managerial accounting skills and an expert in developing business cases and total cost of ownership models for technology investments and large transformation efforts. • Strong understanding of risk management and compliance • Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics • Understanding of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management • Familiarity with enterprise architecture tools, related graphical models, and frameworks • Insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks • Understanding of various operating models such as project-centric and product-centric and several types of agile principles, methodologies, and frameworks, especially those designed to be scaled at the enterprise level. • Awareness of existing, new, and emerging technologies, and processing environments. • Effective leadership skills with exceptional soft and interpersonal skills, including teamwork, facilitation, and negotiation. • Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development What You’ll Bring: • Master’s or bachelor’s degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience. • Practical experience in developing and deploying ML/AI and data analytics solutions. • Eight or more years of business experience in strategic and operations planning and/or business analysis or experience as an enterprise architecture consultant. • Eight or more years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in a multitier environment. • AWS Certified Architect and/or developer Pay Transparency Salary Range: $250,000 -$300,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site . Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space. Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com . Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs. Job Requisition ID: 93485

Requirements

Must-haves

Location Designation: Hybrid - 3 days per week
Serve as a technology evangelist promoting advanced technologies such as Cloud Technologies (AWS/GCP), DevSecOps, Platform Engineering. GenAI, AgenticAI, and Quantum Computing
Establishes and maintains architecture community by sponsoring workshops focused on development of technology solutions and patterns which drive reuse and reduce time to market for new business services.
Promote secure by design solutions and facilitate the development of best practices and software capabilities to protect our employee and client data.
Facilitate alignment between business and IT, and across the democratized IT landscape by leveraging superior verbal and written communication sjills.
Engage business and IT stakeholders, building and maintaining relationships.
Analyze trends and disruptions and assess their impact on targeted business outcomes.
Coach and mentor other architects, product owners/managers and business stakeholders to instill architectural thinking.
Strong analytical and problem-solving skills
Experience operating in SAFe Agile and Scrum Frameworks
Ability to collaborate with cross-functional teams.
Strong managerial accounting skills and an expert in developing business cases and total cost of ownership models for technology investments and large transformation efforts.
Strong understanding of risk management and compliance
Knowledge of business ecosystems, SaaS, infrastructure as a service (IaaS), platform as a service (PaaS), SOA, APIs, open data, microservices, event-driven IT and predictive analytics
Understanding of business models, operating models, financial models, cost-benefit analysis, budgeting, and risk management
Familiarity with enterprise architecture tools, related graphical models, and frameworks
Insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks
Understanding of various operating models such as project-centric and product-centric and several types of agile principles, methodologies, and frameworks, especially those designed to be scaled at the enterprise level.
Awareness of existing, new, and emerging technologies, and processing environments.
Effective leadership skills with exceptional soft and interpersonal skills, including teamwork, facilitation, and negotiation.
Strong consulting skills such as targeted communications, engagement management, stakeholder management and business development
Master’s or bachelor’s degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience.
Practical experience in developing and deploying ML/AI and data analytics solutions.
Eight or more years of business experience in strategic and operations planning and/or business analysis or experience as an enterprise architecture consultant.

Nice-to-haves

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