Job description

As our Research & Development Field Account Manager Strategic Accounts, you will build trusted relationships within key strategic accounts, create early visibility into emerging molecule programs, and support the adoption of technologies that enable scientific progress. This field-based position supports strategic customer accounts and is remotely based in New Jersey or Pennsylvania, offering the opportunity to work closely with leading biopharma organizations while contributing to better health for more people. Grow with us – Your Responsibilities Build sustained relationships with scientific and managerial stakeholders across Strategic Account R&D sites to increase access, trust, and visibility into molecule programs, discovery activities, and R&D process decisions Map and maintain molecule pipeline visibility by tracking program status, site footprints, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation Identify and prioritize early-stage technology seeding opportunities by translating R&D process needs and discovery-stage requirements into defined use cases and aligning appropriate Business Unit technical experts to support validation activities across new molecules, processes, and modalities Drive validation of selected technologies through process and product trials, including scale-up, scale-down, and manufacturing-sensitive validation activities, while documenting outcomes and readiness signals that support progression toward pilot, clinical, or manufacturing adoption Support pilot and clinical-phase (Phase I-III) process and product trials by enabling process optimization, validation activities, and manufacturing readiness in collaboration with Product Development, Tech Transfer, and CMO partners Monitor the evolving process landscape within assigned accounts by identifying new processes, transfers, and modalities and proactively highlighting footprint changes, risks, and business implications to relevant internal stakeholders Execute structured handovers of validated programs by providing stakeholder maps, process context, validation evidence, and recommended next steps to commercial teams What will convince us Master’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or a comparable scientific discipline 3 years of experience in customer-facing roles within biopharma environments, including process development support, technical sales, applications, or scientific support, with strong exposure to R&D environments Demonstrate the ability to operate credibly within highly scientific settings and translate early-stage R&D requirements into structured validation and technology adoption pathways Communicate confidently with diverse senior decision makers and collaborate effectively with Technical Sales teams to shape complex customer solutions Manage stakeholders successfully across customer R&D networks and cross-functional internal organizations Utilize CRM systems, including SFDC, and maintain disciplined documentation practices for pipeline management, customer process tracking, validation evidence, and decision-point management Demonstrate willingness to travel more than 50% to support customer engagement and field-based activities Identify with Sartorius core values of Sustainability, Openness, and Enjoyment Travel required to visit customer sites within the US and potential for international travel for business meetings. What We Offer As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits: Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network” Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs. Intelligent Working Environment: Working in smart buildings with the latest technology and equipment. Retirement Savings Plan: 401 k (with generous company match) Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class. Please view equal employment opportunity posters provided by OFCCP here. E-Verify Participation Info E-Verify Workers Rights For Residents of California please review; CA Privacy Notice for Employees #LI-remote Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. We look forward to receiving your application. www.sartorius.com/career If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest sartorius.com Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest sartorius.com About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers

Requirements

Must-haves

Map and maintain molecule pipeline visibility by tracking program status, site footprints, and upcoming decision points from discovery through R&D to enable timely technology seeding and opportunity creation
Execute structured handovers of validated programs by providing stakeholder maps, process context, validation evidence, and recommended next steps to commercial teams
What will convince us Master’s degree in Life Sciences, Biotechnology, Biochemical Engineering, or a comparable scientific discipline
3 years of experience in customer-facing roles within biopharma environments, including process development support, technical sales, applications, or scientific support, with strong exposure to R&D environments
Demonstrate the ability to operate credibly within highly scientific settings and translate early-stage R&D requirements into structured validation and technology adoption pathways
Communicate confidently with diverse senior decision makers and collaborate effectively with Technical Sales teams to shape complex customer solutions
Manage stakeholders successfully across customer R&D networks and cross-functional internal organizations
Utilize CRM systems, including SFDC, and maintain disciplined documentation practices for pipeline management, customer process tracking, validation evidence, and decision-point management
Demonstrate willingness to travel more than 50% to support customer engagement and field-based activities
Identify with Sartorius core values of Sustainability, Openness, and Enjoyment
Travel required to visit customer sites within the US and potential for international travel for business meetings.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agile

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

Wellness

Professional Development