Job description

About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! Why we're looking for you Today, restaurant owners spend huge amounts of time reacting to operational problems: managing incoming orders, handling kitchen bottlenecks, coordinating delivery, updating menus, and responding to customer issues under constant time pressure. RestX is building the autonomous operating system for restaurants. We are building systems that detect issues using signals across fragmented systems, automate decisions at scale, and help restaurants run with minimal manual intervention, helping owners focus on their passion: making great food and delighting their customers. This team owns ordering, fulfillment, menu syncs, POS integrations, kitchen workflows, and operational automations – systems directly in the critical path for restaurant revenue and guest experience. We're looking for a Staff Backend Engineer, who cares deeply about scale and reliability, while building compelling product experiences and has the range to own it end-to-end. You'll build mission-critical software systems that directly impact restaurant revenue and reputation. This role is 100% remote and can be based anywhere in the United States and Canada. Our Tech Stack - Frontend: React, Next.js, TypeScript - Mobile: React Native - Backend: Node.js, TypeScript - Databases: MongoDB, PostgreSQL - TypeScript everywhere The impact you'll have - Build autonomous restaurant operations software and innovate new interaction models between operators and software - Work on mission-critical systems that directly impact guest experience with our product, restaurant revenue and reputation, and operate as a leader in reliability and scale - Build systems in a domain with rich real-time data loops with immediate customer feedback, and have a direct impact on Owner’s revenue trajectory by greatly reducing support tickets and churn - Demonstrate extreme ownership across workflows spanning ordering, kitchens, delivery, and fulfillment What we're looking for - 7+ years, with meaningful time building end-to-end systems and product experiences - Strong experience building high-throughput systems with a focus on reliability and scalability - Experience with our backend stack (Node.js, MongoDB, PostgreSQL) - Experience building workflow orchestration, automation systems, or AI agents - High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of you - Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problems Compensation and benefits - The estimated starting base salary range for this role is $220K-240K depending on level, location and experience, plus a generous pre-IPO equity package - Other benefits include comprehensive health coverage, work from anywhere (remote-first workplace), unlimited PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond. #LI-AB1

Requirements

Must-haves

7+ years, with meaningful time building end-to-end systems and product experiences
Strong experience building high-throughput systems with a focus on reliability and scalability
Experience with our backend stack (Node.js, MongoDB, PostgreSQL)
Experience building workflow orchestration, automation systems, or AI agents
High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of you
Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problems

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

aireactnext.jstypescriptnode.js

Platform: ashby
Effort: quick

Benefits

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Vision

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