Job description

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel. Job role: Infrastructure Consultant 2 Required skills and experience ⦁ ServiceNow Discovery, MID Server configuration, Discovery Patterns & Sensors, Identification & Reconciliation Engine (IRE), CMDB and CSDM – hands-on implementation and Troubleshooting experience ⦁ Experience and proven specialization in design and hands-on implementation of ServiceNow ITOM – Discovery, Service Mapping, Event Management and Orchestration with deep understanding on IT Infrastructure. ⦁ Experience in design and implementing CSDM framework and CMDB ⦁ Strong hands-on experience implementing and supporting ServiceNow Discovery. Expertise with MID Server configuration, Discovery Patterns, Sensors, Identification & Reconciliation Engine (IRE), and CMDB health. ⦁ Experience in integrating, discovering and managing AWS, Azure, GCP cloud resources within ServiceNow CMDB. ⦁ Cloud resources integration and discovery – AWS, Azure, and GCP resources within ServiceNow CMDB ⦁ Python scripting – for automation and tooling ⦁ Cloud infrastructure concepts & networking – general cloud/networking knowledge ⦁ AI-assisted development tools – GitHub Copilot, ServiceNow AI tools, GenAI coding assistants Preferred skills ⦁ ITOM developer experience in some or all ITOM application areas (Service Mapping, SAM, Event Management, Orchestration) ⦁ Intermediate Windows and Unix administration skills including OS PowerShell and Bash scripting and config file interpretation/parsing ⦁ ServiceNow Certified Implementation Specialist (CIS) in any ITOM applications strongly desired ⦁ Integration experience (SOAP, REST, and JSON as well as JDBC and file imports) ⦁ Administration of a ServiceNow instance including the management of users, groups, and roles, ACLs, business rules, workflows, UI actions, UI policies, dictionary experience a plus ⦁ AWS experience -extensive AWS expertise is a plus ⦁ Experience with enterprise-scale ServiceNow deployments Qualifications and work authorization • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • This position may require relocation and/or travel to work/project location. • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future. Locations: Hartford, CT; Plano, TX; Raleigh, NC; Richardson, TX; Tempe, AZ Benefits Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: • Medical/Dental/Vision/Life Insurance • Long-term/Short-term Disability • Health and Dependent Care Reimbursement Accounts • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal) • 401(k) plan and contributions dependent on salary level • Paid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Requirements

Must-haves

Job role: Infrastructure Consultant 2
Required skills and experience
⦁ ServiceNow Discovery, MID Server configuration, Discovery Patterns & Sensors, Identification & Reconciliation Engine (IRE), CMDB and CSDM – hands-on implementation and Troubleshooting experience
⦁ Experience and proven specialization in design and hands-on implementation of ServiceNow ITOM – Discovery, Service Mapping, Event Management and Orchestration with deep understanding on IT Infrastructure.
⦁ Experience in design and implementing CSDM framework and CMDB
⦁ Strong hands-on experience implementing and supporting ServiceNow Discovery. Expertise with MID Server configuration, Discovery Patterns, Sensors, Identification & Reconciliation Engine (IRE), and CMDB health.
⦁ Experience in integrating, discovering and managing AWS, Azure, GCP cloud resources within ServiceNow CMDB.
⦁ Cloud resources integration and discovery – AWS, Azure, and GCP resources within ServiceNow CMDB
⦁ Python scripting – for automation and tooling
⦁ Cloud infrastructure concepts & networking – general cloud/networking knowledge
⦁ AI-assisted development tools – GitHub Copilot, ServiceNow AI tools, GenAI coding assistants
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Nice-to-haves

⦁ ITOM developer experience in some or all ITOM application areas (Service Mapping, SAM, Event Management, Orchestration)
⦁ Intermediate Windows and Unix administration skills including OS PowerShell and Bash scripting and config file interpretation/parsing
⦁ ServiceNow Certified Implementation Specialist (CIS) in any ITOM applications strongly desired
⦁ Integration experience (SOAP, REST, and JSON as well as JDBC and file imports)
⦁ Administration of a ServiceNow instance including the management of users, groups, and roles, ACLs, business rules, workflows, UI actions, UI policies, dictionary experience a plus
⦁ AWS experience -extensive AWS expertise is a plus
⦁ Experience with enterprise-scale ServiceNow deployments
Qualifications and work authorization
This position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Locations: Hartford, CT; Plano, TX; Raleigh, NC; Richardson, TX; Tempe, AZ

Application prep

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Keywords to mirror

aiawsazuregcppythonrestagile

Platform: infosys
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off