Job description

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Product Manager on the Payments and Financial Services team, specifically within the FinSuite Platform. FinSuite is BILL's next-generation payments platform, responsible for the core money-movement capabilities that power how hundreds of thousands of SMBs pay vendors, manage cash flow, and automate their financial operations. The team owns Payment Engine, payments processing infrastructure (ACH, check, RPPS, wire), ledger ingestion, platform decoupling, and a growing set of AI-enabled payment experiences. This is high-stakes, high-visibility work: the FinSuite team processed over $30B across 10M+ transactions per month, with a direct line to customer trust and BILL's transactional revenue. In this role, you'll own a clearly defined product area or workflow within the FinSuite Platform and drive it end to end, from discovery through launch and iteration. You'll write requirements, define success metrics, manage squad execution, and partner closely with engineering, design, analytics, CX, GTM, Finance, and operations to ensure every feature you ship delivers real customer and business impact. You'll also contribute to the team's AI roadmap, helping define safe self-service actions, instrument payment experiences for AI readiness, and measure outcomes for the owned area. SMBs rely on BILL every day to keep their financial operations running. Your work directly shapes that reliability. Responsibilities: Own a defined product area, feature set, or workflow within FinSuite Platform and drive it from discovery through launch and post-launch iteration. Write product requirements, user stories, success metrics, rollout plans, and launch-readiness materials that engineering and design can execute against. Drive day-to-day squad execution, including sprint participation, prioritization, risk identification, and cross-team dependency management. Build and maintain a quarterly roadmap for the owned area, with a biannual view of priorities and sequencing, in partnership with more senior PMs. Define and track metrics for the owned workstream, covering adoption, reliability, operational efficiency, revenue enablement, and AI or self-service coverage where applicable. Contribute to AI-enabled payment experiences by clarifying workflows, defining tool and API requirements, identifying safe self-service actions, and measuring containment and customer value. Partner with CX, Ops, GTM, Finance, and analytics to ensure every feature works operationally and commercially, not just technically. Proactively identify delivery risks and dependency gaps, and escalate with options rather than just problems. We'd love to chat if you have: 2+ years of product management experience, or equivalent experience in a product-adjacent role with clear ownership of customer and business outcomes. Proven ability to ship software products end to end in partnership with engineering and design, including writing requirements, tracking execution, and driving launches. Strong written communication skills with the ability to author clear requirements, decision documents, and stakeholder updates. Comfort using data to size opportunities, prioritize work, evaluate post-launch outcomes, and define success metrics at the feature or workflow level. Ability to manage ambiguity within a bounded scope, move work forward independently, and escalate with context when blockers arise. Strong cross-functional partnership instincts, including the ability to coordinate across engineering, design, analytics, and business stakeholders without losing momentum. Desired Qualifications: Experience in payments, fintech, platform products, or operations-heavy environments where reliability and accuracy are non-negotiable. Exposure to AI-enabled product experiences, including agent workflows, self-service tooling, or instrumentation for LLM-based products. Familiarity with payment rails (ACH, check, wire, card) or financial services platforms serving SMB customers. Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. #LI The estimated salary range for this role is noted below for our San Jose based role. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. San Jose pay range $117,900 — $141,500 USD The estimated base salary range for this role is noted below for our office location in Draper, UT. Additionally, this role is eligible to participate in BILL’s bonus and equity plan. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Draper UT pay range $100,200 — $120,300 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don’t believe us? Check out our culture, benefits, and teams on our career site , LinkedIn Life , or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com . To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

Requirements

Must-haves

Innovate with purpose
Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company
Own a defined product area, feature set, or workflow within FinSuite Platform and drive it from discovery through launch and post-launch iteration.
Write product requirements, user stories, success metrics, rollout plans, and launch-readiness materials that engineering and design can execute against.
Drive day-to-day squad execution, including sprint participation, prioritization, risk identification, and cross-team dependency management.
Build and maintain a quarterly roadmap for the owned area, with a biannual view of priorities and sequencing, in partnership with more senior PMs.
Define and track metrics for the owned workstream, covering adoption, reliability, operational efficiency, revenue enablement, and AI or self-service coverage where applicable.
Contribute to AI-enabled payment experiences by clarifying workflows, defining tool and API requirements, identifying safe self-service actions, and measuring containment and customer value.
Partner with CX, Ops, GTM, Finance, and analytics to ensure every feature works operationally and commercially, not just technically.
Proactively identify delivery risks and dependency gaps, and escalate with options rather than just problems.
2+ years of product management experience, or equivalent experience in a product-adjacent role with clear ownership of customer and business outcomes.
Proven ability to ship software products end to end in partnership with engineering and design, including writing requirements, tracking execution, and driving launches.

Nice-to-haves

Experience in payments, fintech, platform products, or operations-heavy environments where reliability and accuracy are non-negotiable.
Exposure to AI-enabled product experiences, including agent workflows, self-service tooling, or instrumentation for LLM-based products.
Familiarity with payment rails (ACH, check, wire, card) or financial services platforms serving SMB customers.
Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.
Here is a preview of some of the amazing benefits here at BILL:
100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
HSA & FSA accounts
11+ Observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & Fitness initiatives
Employee recognition and referral programs
And much more

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiapillm

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Wellness