Cloud Support Engineer at Jean Martin

Job description

USA Job Description: We are hiring a Cloud Support Engineer to manage cloud environments and support deployments. Responsibilities: Provide support for cloud infrastructure, applications, and services. Troubleshoot issues across compute, storage, networking, and security components. Assist in cloud deployment, monitoring, and configuration. Manage incident resolution and maintain SLAs. Collaborate with engineering teams to address system improvements. Implement security best practices and backup strategies. Document technical procedures and maintain knowledge base articles. Skills: Knowledge of AWS/Azure/GCP cloud architecture. Understanding of Linux/Windows servers. Networking fundamentals (VPC, VPN, Subnets, DNS). Scripting skills (Python, Bash). Monitoring tools like CloudWatch, Datadog, or Grafana. Educational Qualification: Bachelor’s in Computer Science, IT, Cloud Computing, or related field. Cloud certifications preferred: AWS Solutions Architect / SysOps, Azure Administrator / Engineer, Google Associate Cloud Engineer. Additional networking certifications (CCNA) are beneficial. Read More

Requirements

Must-haves

We are hiring a Cloud Support Engineer to manage cloud environments and support deployments.
Provide support for cloud infrastructure, applications, and services.
Troubleshoot issues across compute, storage, networking, and security components.
Assist in cloud deployment, monitoring, and configuration.
Manage incident resolution and maintain SLAs.
Collaborate with engineering teams to address system improvements.
Implement security best practices and backup strategies.
Document technical procedures and maintain knowledge base articles.
Knowledge of AWS/Azure/GCP cloud architecture.
Understanding of Linux/Windows servers.
Networking fundamentals (VPC, VPN, Subnets, DNS).
Scripting skills (Python, Bash).
Monitoring tools like CloudWatch, Datadog, or Grafana.
Bachelor’s in Computer Science, IT, Cloud Computing, or related field.
Additional networking certifications (CCNA) are beneficial.

Nice-to-haves

Cloud certifications preferred: AWS Solutions Architect / SysOps, Azure Administrator / Engineer, Google Associate Cloud Engineer.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

awsazuregcppython

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