Job description

Join Evara Health—Driven by Purpose, Powered by People. Evara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care, dental, behavioral health, pediatrics, and more. Evara Health is recognized for its innovative, team-based approach, commitment to community health, and dedication to making healthcare accessible for all. Our people fuel our impact. Team members come for the purpose and stay for the supportive culture and strong, community-focused teams. Build a career that goes beyond a job—it changes lives. About This Role: As an EPIC Application Specialist, you will play a critical role in supporting Evara Health’s mission by serving as a key technology partner- supporting, configuring, optimizing, and maintaining the EPIC electronic health record (EHR) and related applications. • Epic Application Support & Optimization • Configure, maintain, troubleshoot, test, and optimize assigned Epic applications and workflows while managing issues through timely resolution. • Partner with clinical and operational teams to identify workflow improvements, support upgrades and enhancements, and optimize Epic functionality. • Workflow & Project Support • Assess business and clinical workflows and translate requirements into effective Epic solutions, supporting implementations, upgrades, testing, go-lives, and stabilization. • Coordinate with clinical, operational, IT, and vendor teams while developing requirements, test plans, workflow documentation, and project materials. • Training & Change Management • Develop and deliver Epic training for clinical, operational, and administrative users, including onboarding and application readiness support. • Create training materials, job aids, workflow guides, and other resources that promote effective adoption of Epic functionality. • Data, Documentation & Compliance • Maintain accurate application, workflow, configuration, testing, and training documentation while supporting data validation and quality initiatives. • Ensure compliance with Evara Health policies and HIPAA, State, Federal, and accreditation requirements while promoting patient safety, data integrity, and confidentiality. • Stakeholder Partnership & Continuous Improvement • Build strong relationships with providers, staff, leaders, IT teams, and vendors while communicating technical information clearly across audiences. • Manage multiple priorities and identify technology improvements that enhance patient access, care coordination, staff experience, and operational efficiency. Why You'll Love Working Here: • Impact: Every day, you’ll make a significant impact on our patients’ lives, leading efforts that go beyond healthcare to ensure community wellbeing. • Growth: We support your professional development through continuous learning and opportunities to grow within Evara Health. • Recognition: As part of our team, your hard work will be recognized and rewarded, contributing to your professional fulfillment and job satisfaction. Education and Experience: • 3–5 years of experience directly related to Epic applications and workflow support. Epic Ambulatory, Welcome, Haiku, Canto • Epic certification in various application modules preferred • High level of computer proficiency and database management skills • Demonstrated ability to manage multiple projects, meet deadlines, and work independently • Strong presentation, facilitation, and instructional skills Culture & Benefits: What sets Evara Health apart is our amazing culture and team spirit. We've set record engagement scores this year, creating an environment where our staff thrives and feels truly valued. We are able to do this through our team-based approach to work, but also in our unique benefit offerings such as: • Generous Time Off: 15 days of paid time off with an option to cash out unused day • Holidays: 10 paid holidays and an additional day off for your birthday. • Wellness Perks: Enjoy a free gym membership to support your health and fitness goals. • Retirement Planning: 403(b) with 2% employer contribution up to 4% match • Continuing Education: Tuition reimbursement eligibility which includes $1,500 per year. • Comprehensive Insurance Plans: Medical, Dental, Vision, Life, Short & Long-Term Disability + extra coverage options. • Employee Assistance Program (EAP): Confidential counseling, legal & financial advice through EAP Join us, and be part of a team that is truly making a difference. Apply today to step into a career filled with purpose, challenge, and the opportunity to be part of something bigger than yourself. **This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit info.flclearinghouse.com .** Monday - Friday, 8am-5pm

Requirements

Must-haves

Join Evara Health—Driven by Purpose, Powered by People.
Build a career that goes beyond a job—it changes lives.
Epic Application Support & Optimization
Configure, maintain, troubleshoot, test, and optimize assigned Epic applications and workflows while managing issues through timely resolution.
Partner with clinical and operational teams to identify workflow improvements, support upgrades and enhancements, and optimize Epic functionality.
Workflow & Project Support
Assess business and clinical workflows and translate requirements into effective Epic solutions, supporting implementations, upgrades, testing, go-lives, and stabilization.
Coordinate with clinical, operational, IT, and vendor teams while developing requirements, test plans, workflow documentation, and project materials.
Training & Change Management
Develop and deliver Epic training for clinical, operational, and administrative users, including onboarding and application readiness support.
Create training materials, job aids, workflow guides, and other resources that promote effective adoption of Epic functionality.
Data, Documentation & Compliance
Maintain accurate application, workflow, configuration, testing, and training documentation while supporting data validation and quality initiatives.
Ensure compliance with Evara Health policies and HIPAA, State, Federal, and accreditation requirements while promoting patient safety, data integrity, and confidentiality.
Stakeholder Partnership & Continuous Improvement
Build strong relationships with providers, staff, leaders, IT teams, and vendors while communicating technical information clearly across audiences.
Manage multiple priorities and identify technology improvements that enhance patient access, care coordination, staff experience, and operational efficiency.
High level of computer proficiency and database management skills
Demonstrated ability to manage multiple projects, meet deadlines, and work independently
Strong presentation, facilitation, and instructional skills
Holidays: 10 paid holidays and an additional day off for your birthday.
Retirement Planning: 403(b) with 2% employer contribution up to 4% match
Continuing Education: Tuition reimbursement eligibility which includes $1,500 per year.

Nice-to-haves

3–5 years of experience directly related to Epic applications and workflow support. Epic Ambulatory, Welcome, Haiku, Canto • Epic certification in various application modules preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: adp-workforce-now
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

Paid Time Off

Wellness

Professional Development