Service Account Manager at Andritz

Job description

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. Purpose Statement This position is to provide sales coverage for the South Central USA region including Arkansas, Oklahoma, Kansas, and Missouri. The SAM will be responsible for selling the products for the Paper Service Divisions. Essential Functions: • Be the primary point of contact to build new and long-term relationships with customers • Continually look for ways to improve account growth through clear understanding of clients' objectives and goals • Ability to drive client retention and satisfaction throughout the territory • Serve as a liaison between the client and internal teams • Maintain organized and detailed territory records in the Company’s CRM system • Represents all product lines assigned on each mill visit • Responsible for the territory forecasts, budgets and cost controls • Develop and adhere to processes and workflows, as it relates to account success • Provide input on new processes and workflows as needed and assist with implementing these processes • Performs other duties and responsibilities as required Education, professional experience and qualification preferred/required • B.S. degree in Engineering or 5 to 10 years’ experience in Pulp and Paper. • Exceptional communication skills (verbal and written) and interpersonal skills • Sales experience and established relationships with the customers in the region is preferred. • Knowledge of the Andritz Stock Preparation and Paper Machine Service product lines is required. • Willingness to travel- 80% of time will be spent in the field • Demonstrated ability to prioritize when multiple tasks require attention Physical and Mental Qualifications Position performed in an office and/or home office-remote) environment. Frequent visits to mills and manufacturing facilities are required. Environment: Exposure to varying temperatures, noise levels, dust, dirt, fumes, welding machines, heavy duty magnets and manual/remote controlled devices using radio signals. Physical conditions for position: Sit, stand, walk, bend, reach, push, pull, kneel, stoop, crouch, climb, ascend/descend stairs, lifting up to 25 lbs. Must have visual acuity, excellent mobility, good hearing, manual dexterity, good balance, ability to endure long hours, and wear required personal protective equipment. All tasks performed with or without reasonable accommodations. Travel percentage: 80% N/A *Please note, previous DUI convictions can result in being inadmissible to Canada Additional Information - FOR USA – “We are an AA/EEO/Veterans/Disabled Employer” Legal status to work in the US is required All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requirements

Must-haves

Purpose Statement
This position is to provide sales coverage for the South Central USA region including Arkansas, Oklahoma, Kansas, and Missouri. The SAM will be responsible for selling the products for the Paper Service Divisions.
Be the primary point of contact to build new and long-term relationships with customers
Continually look for ways to improve account growth through clear understanding of clients' objectives and goals
Ability to drive client retention and satisfaction throughout the territory
Serve as a liaison between the client and internal teams
Maintain organized and detailed territory records in the Company’s CRM system
Represents all product lines assigned on each mill visit
Responsible for the territory forecasts, budgets and cost controls
Develop and adhere to processes and workflows, as it relates to account success
Provide input on new processes and workflows as needed and assist with implementing these processes
Performs other duties and responsibilities as required
B.S. degree in Engineering or 5 to 10 years’ experience in Pulp and Paper.
Exceptional communication skills (verbal and written) and interpersonal skills
Knowledge of the Andritz Stock Preparation and Paper Machine Service product lines is required.
Willingness to travel- 80% of time will be spent in the field
Demonstrated ability to prioritize when multiple tasks require attention
Physical and Mental Qualifications
Travel percentage: 80%
N/A *Please note, previous DUI convictions can result in being inadmissible to Canada
Additional Information - FOR USA – “We are an AA/EEO/Veterans/Disabled Employer”
Legal status to work in the US is required

Nice-to-haves

Education, professional experience and qualification preferred/required
Sales experience and established relationships with the customers in the region is preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: successfactors
Effort: medium

Benefits

Benefits detected in the listing.

Vision