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body data-rsssl=1 class="wp-singular ce_job-template-default single single-ce_job postid-12256 wp-custom-logo wp-embed-responsive wp-theme-kadence wp-child-theme-gdh-theme footer-on-bottom hide-focus-outline link-style-standard content-title-style-normal content-width-normal content-style-boxed content-vertical-padding-show non-transparent-header mobile-non-transparent-header"> Skip to content Job ID: 113705 Location: Durham, North Carolina [ Hybrid ] Category: Other Employment Type: Contract Date Added: 10/15/2026 Apply Now Back to Search Thank you for applying. Someone will be contacting you shortly. Uploading Resume... Creating Application... Finishing up... Role Summary This position develops clear, accurate, and user-friendly technical documentation for networking and security products. The role creates and maintains installation guides, release notes, user documentation, and other technical content for end users, installers, and support teams. This position collaborates with engineering, product management, customer support, and other technical teams to ensure documentation accurately reflects product functionality and communicates complex information effectively. Responsibilities • Develop and maintain comprehensive end-user documentation for networking and security products. • Collaborate with engineering, product management, and other technical teams to gather accurate product information and technical updates. • Create and update installation guides, release notes, user guides, and other technical content. • Organize complex technical information and present it clearly for a variety of audiences and user needs. • Review and update existing documentation to incorporate product changes, enhancements, and new features. • Follow established documentation standards, templates, style guidelines, and content development best practices. • Develop documentation that supports established content strategies and helps users efficiently find and understand relevant information. • Manage multiple documentation projects while maintaining accuracy, attention to detail, and established deadlines. • Work with technical and lab environments as needed to validate information and ensure documentation accuracy. • Use technical authoring tools such as Oxygen XML, Markdown, or comparable platforms to develop and maintain content. Qualifications • Bachelor’s degree in Technical Communication, Engineering, Computer Science, or a related field, or an equivalent combination of education and relevant experience. • Minimum of 4 years of relevant technical writing experience, preferably developing documentation for networking, security, or other technical products. • Strong written and verbal communication skills with the ability to explain complex technical concepts clearly. • Working knowledge of networking concepts and technologies, including Ethernet, TCP/IP, and VLANs. • Experience with technical authoring tools such as Oxygen XML, Markdown, or comparable platforms. • Experience with project management or issue-tracking platforms such as Atlassian Jira or similar tools. • Familiarity with content management systems such as Adobe Experience Manager or comparable platforms. • Ability to collaborate effectively with engineering, product management, customer support, and other cross-functional technical teams. • Strong organizational skills with demonstrated attention to detail and the ability to manage multiple priorities. • Ability to work effectively in a hybrid environment that includes both remote and onsite work. Publishing Pay Range: $28.00 – $30.00 hourly This position offers a hybrid schedule, with time split between the office and remote work. About GDH: At GDH, we believe in the power of people and the importance of caring. Our culture statement, “We care about people,” isn’t just a tagline – it’s the core of everything we do. GDH is a premier staffing and talent solutions company dedicated to helping businesses find the best talent and assisting job seekers in finding their dream jobs. Who We Are: GDH, founded in 2001, has grown into a leader in providing staffing solutions across various industries. We specialize in IT across several sectors, connecting top talent with leading enterprises. As a Best of Staffing firm recognized for excellence in client, employee, talent, and women’s services, we pride ourselves on our commitment to quality and service. GDH Benefits GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee’s life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH’s website under the tab for candidates. GDH provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, ancestry, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable federal, state, and local laws. Applicants with disabilities who require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department. Please visit our notice of collection for California applicants. Apply Now View All Jobs Similar Jobs Senior Network IV&V Engineer Herndon, Virginia [ On-Site ] Role Summary The Senior Network IV&V Engineer leads independent verification and validation (IV&V) activities for complex enterprise network infrastructure projects. 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Job ID: 113705
Location: Durham, North Carolina [ Hybrid ]
Category: Other
Employment Type: Contract
Date Added: 10/15/2026
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Thank you for applying. Someone will be contacting you shortly.
Uploading Resume...
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Develop and maintain comprehensive end-user documentation for networking and security products.
Collaborate with engineering, product management, and other technical teams to gather accurate product information and technical updates.
Create and update installation guides, release notes, user guides, and other technical content.
Organize complex technical information and present it clearly for a variety of audiences and user needs.
Review and update existing documentation to incorporate product changes, enhancements, and new features.
Follow established documentation standards, templates, style guidelines, and content development best practices.
Develop documentation that supports established content strategies and helps users efficiently find and understand relevant information.
Manage multiple documentation projects while maintaining accuracy, attention to detail, and established deadlines.
Work with technical and lab environments as needed to validate information and ensure documentation accuracy.
Use technical authoring tools such as Oxygen XML, Markdown, or comparable platforms to develop and maintain content.
Bachelor’s degree in Technical Communication, Engineering, Computer Science, or a related field, or an equivalent combination of education and relevant experience.
Minimum of 4 years of relevant technical writing experience, preferably developing documentation for networking, security, or other technical products.
Strong written and verbal communication skills with the ability to explain complex technical concepts clearly.

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