Job description

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role Sr. Solutions Architect, End User Computing Job Summary: As a Sr. Solutions Architect, have responsibility for account team enablement tasks such as meeting with Presidio account teams to assist with Modern Platforms EUC Strategy, meeting with clients to develop statements of work, BOMs, or presentations, and overall customer and vendor planning and development. Travel Requirements: This remote position involves occasional travel. It will be based in any location in the United States. Job Responsibilities: • Working as part of the sales and technical team, attending customer meetings; must be comfortable presenting to and communicating with all levels of staff from Helpdesk to C-Level • Collecting business and technical requirements • Driving whiteboard conversations • Delivering technical presentations and product demonstrations • Supporting proof-of-concept efforts, creating Bill of Materials (BOMs) • Creating and delivering proposals and accomplishing related results as needed • Assisting Consulting Engineer team with project delivery. • Ability to work with minimal direction in a team environment to drive business • Provide daily work direction to the solutions architect vertical. • Serve as the primary escalation path for both solutions architects and clients and engage upper management when necessary. • Assist with pre/post-sales calls with sales and clients such as IKO and EKO meetings. • Provide regular status updates to engineering managers to keep them informed about issues, impediments, escalations and necessary resources. • Provides areas for improvement and has direct influence on training/validating new processes. • Engages on developing new products and new solutions • Attend daily meetings with clients when necessary to review high-priority issues and provide/accept guidance on issues affecting their internal infrastructure. This would include being familiar with the client’s environment and having extensive knowledge of the infrastructure. • Provide feedback to management on process improvements and areas of concern. • Other duties as assigned. Required Skills: • 7 years + of AWS EUC Solutions specifically Workspaces Personal and Workspaces Application and migration\replatform experience. In addition to the AWS Core 3 rd party offerings around Citrix Core on CMI and Horizon on Core V1. • General knowledge and ability to speak to the major EUC Products and solutions primarily Citrix DaaS, Netscaler, MSFT AVD\Nerdio, Omnissa\Horizon 8\Horizon Cloud\WorkspaceOne. • Previous consulting & presales experience. • Candidate must be a standard bearer for continuous improvement of the Presidio client experience and a leader in the development and advancement of our corporate technical expertise • Must have excellent written and verbal communication skills, to present solutions to customers, respond to RFP/RFQs, and to develop strong written proposals. • Strong adherence to SLA’s and commitment to customer satisfaction • Excellent documentation and standardization skills Additional Desired Skills: • Experience working with AWS ProServ • Citrix, AWS, AVD, and Omnissa\Horizon Technology certifications • Additional experience with other EUC providers like VMWare, AWS, and Microsoft. • 3-5 years of experience with other vendors in the EUC space like Igel, Nexthink, ControlUp, IslandIO, Liquidware, FSLogix, VDI Monitoring solutions etc; • Experience acting in similar team lead capacity or management roles Education and Experience: • Bachelor’s degree or equivalent experience and/or military experience • 7+ years of delivery and architecture experience with Citrix and the EUC ecosystem. • 5+ years of experience working with one or more of the following EUC Architectures to include virtual applications & desktops, VMware Horizon, Horizon Cloud, NetScaler, Citrix Cloud, AVD, Azure and/or AWS Workspaces Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit presidio.com Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: eeoc.gov Presidio EEO Policy Statement is available here: presidio.com Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruitment@presidio.com and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to. Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs. #LI-JH1

Requirements

Must-haves

Presidio, Where Teamwork and Innovation Shape the Future
Sr. Solutions Architect, End User Computing
This remote position involves occasional travel. It will be based in any location in the United States.
Working as part of the sales and technical team, attending customer meetings; must be comfortable presenting to and communicating with all levels of staff from Helpdesk to C-Level
Collecting business and technical requirements
Driving whiteboard conversations
Delivering technical presentations and product demonstrations
Supporting proof-of-concept efforts, creating Bill of Materials (BOMs)
Creating and delivering proposals and accomplishing related results as needed
Assisting Consulting Engineer team with project delivery.
Ability to work with minimal direction in a team environment to drive business
Provide daily work direction to the solutions architect vertical.
Serve as the primary escalation path for both solutions architects and clients and engage upper management when necessary.
Assist with pre/post-sales calls with sales and clients such as IKO and EKO meetings.
Provide regular status updates to engineering managers to keep them informed about issues, impediments, escalations and necessary resources.
Provides areas for improvement and has direct influence on training/validating new processes.
Engages on developing new products and new solutions
Provide feedback to management on process improvements and areas of concern.
Other duties as assigned.
General knowledge and ability to speak to the major EUC Products and solutions primarily Citrix DaaS, Netscaler, MSFT AVD\Nerdio, Omnissa\Horizon 8\Horizon Cloud\WorkspaceOne.
Previous consulting & presales experience.
Candidate must be a standard bearer for continuous improvement of the Presidio client experience and a leader in the development and advancement of our corporate technical expertise
Must have excellent written and verbal communication skills, to present solutions to customers, respond to RFP/RFQs, and to develop strong written proposals.
Strong adherence to SLA’s and commitment to customer satisfaction

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiawsazure

Platform: ukg
Effort: medium