Our client is seeking an Application Support Engineer to provide production support for business-critical trading applications used within a fast-paced financial markets environment. This role partners directly with traders, technology teams, and global support organizations to ensure stable, reliable application performance throughout the trading day. You'll investigate production incidents, troubleshoot technical issues, coordinate with engineering teams, and contribute to improving operational stability across multiple trading platforms. RESPONSIBILITIES Provide production support for mission-critical trading applicationsTroubleshoot application, database, and infrastructure issuesMonitor system health and respond to production alertsCoordinate issue resolution with development and infrastructure teamsExecute operational support proceduresDocument incidents and communicate status updatesSupport continuous improvement initiativesWork closely with business stakeholders in a fast-paced environment Role Requirements: Experience supporting enterprise applications in productionLinux and Windows troubleshooting experienceSQL querying skillsStrong analytical and problem-solving abilitiesExperience supporting financial services or capital markets environmentsExcellent communication skillsAbility to prioritize multiple production issuesFamiliarity with incident management processes PREFERRED EXPERIENCE FX or Fixed Income experienceTrading platform experienceMonitoring platforms such as Splunk or GrafanaITIL experienceMarket data platform exposure