Account Manager at GXO Logistics

Job description

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday - Friday, 8:00am - 4:30pm We are looking for a dedicated professional with experience managing account relationships that achieve positive results. As the Account Manager, you will be the critical link between GXO and its customers and carriers. You will support the day-to-day account relationship activities that can range from tactical to strategic to ensure positive outcomes for both GXO and our customers. We’ll count on your positive attitude and professionalism to foster a strong and successful client relationship. If you’re ready to take your career to the next level, we have the opportunity for you to grow! Pay, benefits and more. The annual salary range for this role is $67,337 - $84,172. GXO, in good faith, believes this is the range of compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Washington. This rate may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees. You can apply for this role by clicking on the Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee). Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. What you’ll do on a typical day: · Handle relationships with domestic and international customers · Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate · Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams · Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks · Audit QMS documents · Participate in managing quality systems and continuously improving processes within the facility · Contribute to quarterly business reviews and presentations What you need to succeed at GXO: At a minimum, you’ll need: · Bachelor’s degree · 1 year of experience as a commodity buyer · Experience with Microsoft Office, including intermediate to advanced Excel skills · To meet government and federal law program requirements which requires U.S. citizen status It’d be great if you also have: · Availability to travel · Ability to communicate effectively across the organization We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

Requirements

Must-haves

Logistics at full potential.
1st Shift, Monday - Friday, 8:00am - 4:30pm
Pay, benefits and more.
Handle relationships with domestic and international customers
Receive and track customer issues and complaints; resolve issues and communicate results and findings where appropriate
Research and answer questions; resolve issues that come from any of the internal or external cross-functional teams
Escalate issues in a timely manner to both executive leadership and customers when encountering roadblocks
Audit QMS documents
Participate in managing quality systems and continuously improving processes within the facility
Contribute to quarterly business reviews and presentations
Bachelor’s degree
1 year of experience as a commodity buyer
Experience with Microsoft Office, including intermediate to advanced Excel skills
To meet government and federal law program requirements which requires U.S. citizen status
Availability to travel
Ability to communicate effectively across the organization
We engineer faster, smarter, leaner supply chains.
We are proud to be an Equal Opportunity employer including Disabled/Veterans.
GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: career-feeds
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off