Job description

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role As an Account Manager II, you will help expand our Regional Enterprise business by creating new relationships and delivering technology solutions that address complex customer needs. You will own new-business development within the Houston market, engaging prospective enterprise customers through consultative, solution-based selling. This is an opportunity for a mid-career sales professional to build a strong local presence, collaborate with experienced cross-functional partners, and directly contribute to revenue growth. You will have the autonomy to develop your territory while benefiting from the expertise and resources of a connected, customer-focused organization. Location and Schedule • Candidates should expect approximately 25% to 50% of their time to involve sales activities outside the home office, depending on customer and territory needs. • The role requires regular customer-facing activity in the Houston market, including customer meetings, premise visits, networking, partner engagement, and industry events. • Candidate must live in Houston, Texas, or within a one-hour commute. The Main Responsibilities • Develop new Regional Enterprise business by identifying and engaging prospective enterprise customers headquartered in the assigned market. • Build and manage a qualified sales pipeline through prospecting, cold calling, customer visits, networking, lead generation, proposals, and customer appointments. • Apply a consultative, solution-based sales approach to understand customer priorities and connect them with appropriate products, services, and solutions. • Identify, pursue, negotiate, and close new sales opportunities to meet or exceed established revenue and sales quotas. • Create comprehensive account plans and strategies that support new-business growth and expansion within existing accounts. • Maintain accurate, detailed weekly forecasts of identified and proposed opportunities. • Collaborate with Customer Success, Product, Marketing, Solutions and Technology experts, Sales Support, and Service Delivery to solve customer challenges. • Share customer and market insights with sales leadership, recommend actions that strengthen the company’s customer position, and spend at least 50% of working time conducting sales activities outside the office. What We Look For in a Candidate Minimum • Bachelor’s degree or an equivalent combination of education and relevant experience. • Five to seven or more years of experience selling enterprise technology services through a consultative, solution-based methodology. • Experience navigating complex, business-line sales processes from prospecting through close. • Demonstrated ability to develop customer relationships, negotiate effectively, and close new business. • Strong written, verbal, and formal presentation skills. • Strong business acumen and the ability to understand and communicate complex products, services, and solutions. • Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint. • Ability to conduct at least 50% of sales activities outside the office. Preferred • Experience using Salesforce. • Knowledge of enterprise technology products, services, and solutions. • Established professional relationships within the Houston enterprise business community. • Experience collaborating across sales, customer success, product, marketing, technology, sales support, and service-delivery teams. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $72,368 - $96,487 in these states: TX Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: Benefits Bonus Structure #LI-Remote What to Expect Next Requisition #: 343477 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: jobs.lumen.com Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: jobs.lumen.com Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Requirements

Must-haves

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
Location and Schedule
Candidates should expect approximately 25% to 50% of their time to involve sales activities outside the home office, depending on customer and territory needs.
The role requires regular customer-facing activity in the Houston market, including customer meetings, premise visits, networking, partner engagement, and industry events.
Candidate must live in Houston, Texas, or within a one-hour commute.
The Main Responsibilities
Develop new Regional Enterprise business by identifying and engaging prospective enterprise customers headquartered in the assigned market.
Build and manage a qualified sales pipeline through prospecting, cold calling, customer visits, networking, lead generation, proposals, and customer appointments.
Apply a consultative, solution-based sales approach to understand customer priorities and connect them with appropriate products, services, and solutions.
Identify, pursue, negotiate, and close new sales opportunities to meet or exceed established revenue and sales quotas.
Create comprehensive account plans and strategies that support new-business growth and expansion within existing accounts.
Maintain accurate, detailed weekly forecasts of identified and proposed opportunities.
Collaborate with Customer Success, Product, Marketing, Solutions and Technology experts, Sales Support, and Service Delivery to solve customer challenges.
Share customer and market insights with sales leadership, recommend actions that strengthen the company’s customer position, and spend at least 50% of working time conducting sales activities outside the office.
What We Look For in a Candidate
Bachelor’s degree or an equivalent combination of education and relevant experience.
Five to seven or more years of experience selling enterprise technology services through a consultative, solution-based methodology.
Experience navigating complex, business-line sales processes from prospecting through close.
Demonstrated ability to develop customer relationships, negotiate effectively, and close new business.
Strong written, verbal, and formal presentation skills.

Nice-to-haves

Experience using Salesforce.
Knowledge of enterprise technology products, services, and solutions.
Established professional relationships within the Houston enterprise business community.
Experience collaborating across sales, customer success, product, marketing, technology, sales support, and service-delivery teams.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: eightfold
Effort: medium