Job description

Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here . The Granicus (GovDelivery) Federal Sales Team is a dynamic, results-driven group charged with driving new revenue in a young and energized Cloud Vertical. The existing Federal Sales team has established a baseline of Federal customers who have adopted the core Granicus Citizen Engagement communications software platform. Significant opportunities exist to upsell innovative digital services and solutions and provide a services wrapper leveraging the core Granicus software platform to help government customers in achieving their mission objectives. It is against this backdrop that Granicus seeks to hire a new Sales Account Executive, Federal for mission-driven sales approach to best position Granicus as the digital innovation leader. The Federal Account Executive will be responsible for both proactive outreach beginning with lead generation and continue through the sales-cycle funnel as well as leveraging and upselling from the existing base of Federal customers. Success metrics would include larger complex deals and engagement at higher levels within the target customer and the programmatic level when appropriate. This position is supported by an account development team, marketing department, and technical project managers. • Understand customer mission requirements for digital communications with the public, including mapping to Executive Priorities within the Agency, office, or program. • Develop and independently deliver custom presentations on Granicus to revolutionize the prospect's engagement within the Public Sector. • Conduct detailed research and comprehensive analysis on the Federal Government Vertical, specific to Civilian Agencies and their business imperatives and challenges to drive demand generation. • Develop effective and specific sales strategies, territory, and account plans, leveraging all assets available (e.g., lines of service, marketing events, delivery resources) that represent pipeline growth and business opportunities. • Establishes agency management level relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a trust foundation on which to provide guidance to enhance agency mission outcomes. • Lead designated territory, including customer/client relationships, prospect profiling, and sales cycles. Encourage all clients to become Granicus references. • Follow a disciplined approach to maintain a differentiated solutions message that reduces time to identify and pursue a rolling pipeline of opportunities. Keep pipeline current and moving up the pipeline curve and into the sales funnel. • Identify risk elements within Agency mission challenges and leveraging Granicus services portfolio to address • Leverage support organizations including Marketing, Inside Sales, Partners, and channels to develop qualified pipeline in the assigned territory. • Advance and close sales opportunities through the successful execution of the sales strategy and roadmap. • Develop effective mission-driven strategies for winning in a competitive environment. • Ability to coalesce internal resources, including sales support, marketing, and solutions consultants , into a team approach in pursuing large deals. • Meet and exceed quarterly and annual sales targets for new product and services goals. • Write and present quarterly business reviews to Sales Management, Senior Management, and peers. • Ideally have Services and Product background, the focus will be 50/50 in this territory with significant services lead opportunities needing to be developed. • You can travel at least 30-40% of the time. • 8+ years of field sales experience in Digital solutions services or solutions-based sales on a subscription model including generation and management of opportunities, bids, deal closure, and client relationship management. • Proven experience in managing active opportunities and meeting annual sales objectives by pursuing and capturing complex mission-oriented solutions between $300K - $600K+. • Prior enterprise mission services sales experience within the Federal Government is required. • Experience within the digital communications federal space is a major plus. • Direct engagement with agency program office personnel, in pursuit of large services opportunities. • Demonstrated effectiveness in differentiating company business value to partners, resellers, and integrators. • Ability to incorporate competitive differentiation while preparing and conducting presentations to customers during all phases of the relationship. • Possess an understanding of key negotiation terms and conditions and a general understanding of contractual structures for medium to highly complex consulting engagements. • Ability to adapt and function effectively and independently in a fast-paced, changing environment. Strong Business Acumen with the ability to apply sound commercial judgment when demonstrating to our customers how our services will generate significant value and return on investment. • Independently accountable for commitments and delivering the best performance by intelligent prioritization. • Exceptional communication and presentation skills, both written and oral. • Confident, competitive, thorough, flexible, and tenacious. USD $120,000.00 - USD $140,000.00 /Yr. Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. • We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here . At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance—starting from day one. Here’s what you can expect as a U.S.-based team member: Flexibility & Balance • Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. Health & Wellness • Multiple Health Plan Options – Including a 100% employer-paid plan. • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. • Fitness Reimbursement Program – Stay active, your way. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. Family & Future • Paid Parental Leave – For both birthing and non-birthing parents. • Traditional & Roth 401(k) – With a generous company match. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. Growth & Recognition • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

Requirements

Must-haves

Serving the People Who Serve the People
Want to know more? See more of what we do here .
Understand customer mission requirements for digital communications with the public, including mapping to Executive Priorities within the Agency, office, or program.
Develop and independently deliver custom presentations on Granicus to revolutionize the prospect's engagement within the Public Sector.
Conduct detailed research and comprehensive analysis on the Federal Government Vertical, specific to Civilian Agencies and their business imperatives and challenges to drive demand generation.
Lead designated territory, including customer/client relationships, prospect profiling, and sales cycles. Encourage all clients to become Granicus references.
Identify risk elements within Agency mission challenges and leveraging Granicus services portfolio to address
Leverage support organizations including Marketing, Inside Sales, Partners, and channels to develop qualified pipeline in the assigned territory.
Advance and close sales opportunities through the successful execution of the sales strategy and roadmap.
Develop effective mission-driven strategies for winning in a competitive environment.
Ability to coalesce internal resources, including sales support, marketing, and solutions consultants , into a team approach in pursuing large deals.
Meet and exceed quarterly and annual sales targets for new product and services goals.
Write and present quarterly business reviews to Sales Management, Senior Management, and peers.
Ideally have Services and Product background, the focus will be 50/50 in this territory with significant services lead opportunities needing to be developed.
You can travel at least 30-40% of the time.
Proven experience in managing active opportunities and meeting annual sales objectives by pursuing and capturing complex mission-oriented solutions between $300K - $600K+.
Prior enterprise mission services sales experience within the Federal Government is required.
Experience within the digital communications federal space is a major plus.
Direct engagement with agency program office personnel, in pursuit of large services opportunities.
Demonstrated effectiveness in differentiating company business value to partners, resellers, and integrators.
Ability to incorporate competitive differentiation while preparing and conducting presentations to customers during all phases of the relationship.
Possess an understanding of key negotiation terms and conditions and a general understanding of contractual structures for medium to highly complex consulting engagements.
Independently accountable for commitments and delivering the best performance by intelligent prioritization.
Exceptional communication and presentation skills, both written and oral.

Nice-to-haves

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Platform: icims
Effort: medium

Benefits

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401(K)

Parental Leave

Wellness

Professional Development