Operations Lending Systems COE Business Analyst

• Analyze business requests, system enhancements, operational issues, and process improvement opportunities across Commercial Lending Systems.
• Gather, document, manage, and validate business and functional requirements with stakeholders.
• Develop business requirements documents, process documentation, issue summaries, stakeholder updates, and project artifacts.
• Perform data analysis and identify trends, issues, risks, discrepancies, and opportunities for operational improvements.
• Support testing activities, build test cases, validate business requirements, and assist End User Testing (EUT).
• Support change management controls, documentation, risk assessments, and system enhancement initiatives.
• Collaborate with Technology, Operations, and business stakeholders to communicate impacts, dependencies, risks, and solutions.
• Recommend process optimization, control enhancements, and sustainable solutions to improve efficiency and mitigate operational risk.
• Business Requirements Gathering & Analysis
• Data Analysis, Problem Solving & Reporting
• Stakeholder Management & Business Communication
• Commercial Lending Operations Knowledge
• Loan IQ or Commercial Lending Systems Experience (Loan IQ, APMS, LTS, OLBB, Live Link)
• Agile, Waterfall, or Lean Six Sigma Exposure
• Post-secondary degree in a related field of study, or an equivalent combination of education and relevant experience.
• Commercial Lending
• Business Analysis
• Requirements Management
• Process Documentation
• Change Management
• Risk & Controls
• Data Analysis
• Stakeholder Management
• Banking Operations

None flagged.