Job description

Location: Remote - Latin America Schedule: US business hours About the Role We are looking for an experienced, hands-on Sales Manager based in Latin America to lead and develop our outbound SDR team. Every Ignitvio SDR works on a US client account, and a meeting counts only when it meets that client’s qualification criteria. As Sales Manager, you will own that standard across the team. You’ll hire, onboard SDRs, train them on client accounts, listen to calls, coach openers and objection handling, review meeting quality, track performance, and identify what needs to change when a rep or account is missing its targets. This is a hands-on coaching role. We’re looking for someone who can demonstrate a strong cold call, diagnose what is going wrong in a conversation, and coach an SDR toward measurable improvement — not simply manage activity reports. What You’ll Do Hire, onboard, train, and coach SDRs across multiple US client accounts Run structured training for new SDRs, including talk tracks, client value propositions, objections, qualification criteria, and live mock calls Listen to calls regularly and coach openers, discovery, objection handling, qualification, and appointment setting Review booked meetings against each client’s qualification criteria before they reach the client Own SDR activity, qualified-meeting, show-rate, and performance targets across the team Identify patterns behind missed targets and build clear coaching plans to address them Run regular performance reviews and provide direct, actionable feedback Run client syncs with SDRs and handle escalations related to meeting quality or performance Track and report meeting volume, show rate, pipeline, and SDR performance by account Work with the founder to continuously improve sales processes, talk tracks, and training Build and document playbooks as Ignitvio adds new clients and industries Identify high-performing SDRs with leadership potential and help prepare them for progression Requirements What We’re Looking For Proven experience managing an outbound SDR, appointment-setting, or cold-calling team Experience managing sales teams selling into the US market Demonstrated track record of coaching underperforming reps toward measurable improvement Strong personal cold-calling and objection-handling skills — you should be able to demonstrate the call, not just explain the theory Strong understanding of SDR metrics, including activity, conversations, qualified meetings, conversion rates, show rates, and quota attainment Experience reviewing calls and giving specific, actionable coaching Comfortable holding a high quality standard with both SDRs and clients, including rejecting meetings that do not meet qualification criteria Able to balance performance expectations with effective people management Comfortable using CRM and sales-performance data to identify problems and make decisions Fluent spoken and written English Strong communication, leadership, and organizational skills Self-directed and comfortable leading a fully remote team Available during US business hours Quiet, professional environment for calls and coaching sessions Reliable high-speed internet Good-quality headset Reliable backup power/internet solution Benefits What You Get $3,000–$4,000 USD/month base salary Performance bonus tied to team and account results Direct training from the founder — a 7x President’s Club performer in enterprise software sales and former Oracle Sales Manager Ownership of SDR performance and coaching as the company scales Opportunity to build and improve the sales-management processes as new accounts and SDRs are added Opportunity to develop future team leads and grow with the sales organization Fully remote work

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Platform: zoho-recruit
Effort: medium