Job description

Must Have Technical/Functional Skills • Webex experience product design knowledge or any collab MS teams/Slack/Google/ Webex-Cisco • 7+ years of product design, UX design, or equivalent experience designing complex digital products • AI work flows and Product testing knowledge and Strong command of Figma • Experience designing for enterprise SaaS, collaboration tools, communications platforms, admin tooling, or similarly complex product ecosystems Calling experience. • Strong collaboration skills with product management, engineering, research, and design partners. • Experience using AI tools to accelerate design exploration, prototyping, research synthesis, or workflow generation, paired with clear judgment about where human design thinking matters most. Roles & Responsibilities • Design end-to-end calling experiences across Webex desktop, web, mobile, and device surfaces. • Partner with product managers, engineers, architects, researchers, and other designers to define user flows, interaction models, and implementation-ready designs. • Proactively identify opportunities where user needs, product strategy, and platform capabilities intersect, then use design artifacts, prototypes, and storytelling to help the team align on direction. • Explore how AI-assisted and agentic workflows can improve real-time communication without adding friction or reducing user trust. • Create prototypes at the right level of fidelity, from quick workflow explorations to polished concepts for stakeholder alignment, usability testing, and engineering handoff. • Use Cisco’s design system to produce consistent, scalable experiences while identifying gaps or new patterns needed for calling-specific use cases. • Validate design decisions through usability testing, heuristic review, customer feedback, and collaboration with UX research. • Document interaction behavior, accessibility considerations, edge cases, and design rationale for product teams. • Help align teams around a shared product direction through strong storytelling, systems thinking, and pragmatic design judgment. Generic Managerial Skills, If any • Nice to Have: Experience with telecommunications, calling, meetings, messaging, contact center, or • real-time communication products. Salary Range: $80,000 - $110,000 a year #LI-CM2 TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Visi on, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. </div

Requirements

Must-haves

Must Have Technical/Functional Skills
Webex experience product design knowledge or any collab MS teams/Slack/Google/
7+ years of product design, UX design, or equivalent experience designing complex
digital products
AI work flows and Product testing knowledge and Strong command of Figma
Experience designing for enterprise SaaS, collaboration tools, communications platforms,
admin tooling, or similarly complex product ecosystems Calling experience.
Strong collaboration skills with product management, engineering, research, and design partners.
Experience using AI tools to accelerate design exploration, prototyping, research synthesis,
or workflow generation, paired with clear judgment about where human design thinking
matters most.
Roles & Responsibilities
Design end-to-end calling experiences across Webex desktop, web, mobile, and device surfaces.
Partner with product managers, engineers, architects, researchers, and other designers to
define user flows, interaction models, and implementation-ready designs.
Proactively identify opportunities where user needs, product strategy, and platform capabilities
intersect, then use design artifacts, prototypes, and storytelling to help the team align on direction.
Explore how AI-assisted and agentic workflows can improve real-time communication without
adding friction or reducing user trust.
Create prototypes at the right level of fidelity, from quick workflow explorations to polished
concepts for stakeholder alignment, usability testing, and engineering handoff.
Use Cisco’s design system to produce consistent, scalable experiences while identifying gaps

Nice-to-haves

Experience with telecommunications, calling, meetings, messaging, contact center, or
real-time communication products.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aifigmadesign systemaccessibility

Platform: careers-page
Effort: medium

Benefits

Benefits detected in the listing.

Dental

401k

Parental Leave