Job description

Must Have Technical/Functional Skills Key Qualifications - 8+ years in business analysis, process design, or workflow optimization — ideally in a Sales, Ops, or enterprise tech environment - Demonstrated ability to map complex, cross-functional business processes and redesign them for efficiency - Strong GenAI fluency: hands-on experience with LLMs (Claude, ChatGPT, Copilot, or similar) — you can prompt, iterate, and build workflows without writing code. You should be comfortable navigating AI tools daily, not just aware of them. - Ability to navigate technical landscapes: understand APIs, data flows, system architectures, and integration patterns well enough to propose viable solutions and communicate effectively with engineering teams - UX-centric mindset — you think from the user's perspective first, then work backward to the system - Exceptional communication skills: can run a workshop, write a BRD, and present to leadership with equal confidence - Strong analytical mindset with a continuous improvement orientation — data-driven root cause analysis, not gut feel - Well-versed in Agile/Scrum delivery; comfortable with ambiguity and fast iteration - Self-directed, high-energy, and biased toward action - Experience driving adoption and change management across teams unfamiliar with new tools or ways of working Preferred - Experience in Sales Operations, Sales BPR, or enterprise CRM/order management ecosystems - Familiarity with large-enterprise tech ecosystems and internal tooling landscapes - Portfolio or examples of AI-powered workflow design (prompt libraries, automated workflows, process redesigns) - PMI/PMP or Agile certification Salary Range: $90,000-$150,000 a year

Requirements

Must-haves

Must Have Technical/Functional Skills
Key Qualifications
8+ years in business analysis, process design, or workflow optimization — ideally in a Sales,
Ops, or enterprise tech environment
Demonstrated ability to map complex, cross-functional business processes and redesign
them for efficiency
Strong GenAI fluency: hands-on experience with LLMs (Claude, ChatGPT, Copilot, or similar)
you can prompt, iterate, and build workflows without writing code.
You should be comfortable navigating AI tools daily, not just aware of them.
Ability to navigate technical landscapes: understand APIs, data flows, system architectures,
and integration patterns well enough to propose viable solutions
and communicate effectively with engineering teams
UX-centric mindset — you think from the user's perspective first, then work backward to the
Exceptional communication skills: can run a workshop, write a BRD, and present to
leadership with equal confidence
Strong analytical mindset with a continuous improvement orientation — data-driven root

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiagilescrum

Platform: careers-page
Effort: medium