Job description

Product Manager – Digital Content & CMS Job at a Glance • Title: Product Manager – Digital Content & CMS • Location: Celebration, FL (Hybrid — 2 days onsite per week, potentially increasing to 4 days) • Contract: W2 only, 22 month contract with potential for extension or conversion to full time with either the client or CEI • Pay: $60-65 /hour + optional medical, dental, vision, 401(k) match Overview Join a product team focused on improving how digital content is requested, defined, coordinated, and delivered across guest-facing web and mobile experiences. This role blends content operations and product management, partnering with cross-functional teams to translate business needs into clear requirements and scalable content processes. You will help strengthen content governance, workflows, and capabilities as the organization expands and evolves its digital offerings. Key Responsibilities • Serve as a primary point of contact for internal partners requesting new activities, content updates, and enhancements. • Gather requirements and document business rules, dependencies, approvals, and operational considerations for content launches. • Coordinate with operations, creative, technical stakeholders, and content authors to ensure work is fully defined and implementation-ready. • Develop approaches for small-to-medium launches and help partners shape effective content build strategies. • Align creative assets and required inputs before handoff to the team responsible for building and publishing content. • Maintain structured documentation such as content inventories, data dictionaries, user stories, acceptance criteria, and workflow artifacts. • Support content governance efforts including taxonomy, metadata standards, content lifecycle tracking, and reuse guidelines. Required Skills • 3+ years of experience in product management, content management, business analysis, technical writing, or a related digital role. • Proven ability to translate business/user needs into clear written requirements, user stories, and acceptance criteria. • Familiarity with content management systems and content workflows (hands-on publishing not required). • Strong cross-functional collaboration skills across product, engineering, design, analytics, and business teams. • Ability to manage multiple workstreams with strong organization and attention to detail. • Comfort working with data and communicating insights from analytics, dashboards, or performance reporting. • Strong written communication skills for both technical and non-technical audiences. Education • Bachelor’s degree in a related field, or equivalent experience in Product Management, Digital Experience, Content Strategy, Communications, or a related discipline. Preferred Skills • Experience with CMS platforms such as RWS Tridion, Adobe Experience Manager, Sitecore, Contentful, or similar. • Knowledge of structured content concepts (content types, metadata, taxonomy, reusable content, content modeling). • Experience supporting localization/translation workflows and tracking multilingual content readiness. • Background in guest-facing digital businesses (e.g., travel, hospitality, entertainment, or e-commerce). • Exposure to AI-assisted content tools (automated tagging, metadata generation, translation augmentation, content quality workflows). • Experience with behavioral analytics and experimentation tools (e.g., Adobe Analytics, Google Analytics, A/B testing). • Familiarity with Agile product development practices (sprint planning, backlog grooming, retrospectives, acceptance testing). Why Should I Apply? This is a high-impact opportunity to help mature content operations into scalable product capabilities while partnering with a collaborative team focused on improving real customer experiences. About CEI: As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements. #ZR #INDGEN

Requirements

Must-haves

Product Manager – Digital Content & CMS
Job at a Glance
Title: Product Manager – Digital Content & CMS
Location: Celebration, FL (Hybrid — 2 days onsite per week, potentially increasing to 4 days)
Contract: W2 only, 22 month contract with potential for extension or conversion to full time with either the client or CEI
Serve as a primary point of contact for internal partners requesting new activities, content updates, and enhancements.
Gather requirements and document business rules, dependencies, approvals, and operational considerations for content launches.
Coordinate with operations, creative, technical stakeholders, and content authors to ensure work is fully defined and implementation-ready.
Develop approaches for small-to-medium launches and help partners shape effective content build strategies.
Align creative assets and required inputs before handoff to the team responsible for building and publishing content.
Maintain structured documentation such as content inventories, data dictionaries, user stories, acceptance criteria, and workflow artifacts.
Support content governance efforts including taxonomy, metadata standards, content lifecycle tracking, and reuse guidelines.
3+ years of experience in product management, content management, business analysis, technical writing, or a related digital role.
Proven ability to translate business/user needs into clear written requirements, user stories, and acceptance criteria.
Familiarity with content management systems and content workflows (hands-on publishing not required).

Nice-to-haves

Experience with CMS platforms such as RWS Tridion, Adobe Experience Manager, Sitecore, Contentful, or similar.
Knowledge of structured content concepts (content types, metadata, taxonomy, reusable content, content modeling).
Experience supporting localization/translation workflows and tracking multilingual content readiness.
Background in guest-facing digital businesses (e.g., travel, hospitality, entertainment, or e-commerce).
Exposure to AI-assisted content tools (automated tagging, metadata generation, translation augmentation, content quality workflows).
Experience with behavioral analytics and experimentation tools (e.g., Adobe Analytics, Google Analytics, A/B testing).
Familiarity with Agile product development practices (sprint planning, backlog grooming, retrospectives, acceptance testing).
Why Should I Apply?
This is a high-impact opportunity to help mature content operations into scalable product capabilities while partnering with a collaborative team focused on improving real customer experiences.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiagile

Platform: bullhorn
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)