The Infosys Healthcare unit is dedicated to transforming the healthcare industry by leveraging cutting-edge AI-driven solutions to simplify complexities and enhance patient experiences. We focus on creating connected ecosystems, optimizing operations, and delivering superior care across all touchpoints. Join us to be a part of a team that is at the forefront of healthcare innovation, driving down costs while improving patient outcomes.
Job role: Technology Consultant 2
Required skills and experience
• Experience in functional testing across enterprise applications.
• Knowledge of healthcare payer business processes including member enrollment, claim lifecycle, providers, benefits, and payments.
• Ability to analyze business requirements, user stories, workflows, and acceptance criteria.
• Experience in creating and executing test scenarios, test cases, and test data.
• Experience in performing functional, integration, regression, and end-to-end testing.
• Ability to validate business workflows and system functionality across multiple applications.
• Experience in defect identification, tracking, triaging, and resolution management.
• Experience supporting user acceptance testing (UAT) and business validation activities.
• Knowledge of risk-based testing and quality engineering methodologies.
• Experience working in Agile Scrum delivery environments.
• Experience using Jira for work management and defect tracking.
• Experience with test management tools such as qTest, ALM, or equivalent platforms.
• Ability to perform SQL queries for backend data validation.
• Experience in API testing and service validation.
• Experience coordinating with product owners, business SMEs, developers, operations testing, and business acceptance testing teams.
Preferred skills
• Experience in healthcare payer domain projects.
• Exposure to large-scale enterprise healthcare applications.
• Experience supporting Operations Testing and end-to-end business process validation.
• Knowledge of healthcare regulatory and compliance testing requirements.
• Experience validating member, provider, claims, benefits, and payment workflows.
• Familiarity with shift-left quality practices and test automation opportunities.
• Experience supporting release readiness and production deployment validation.
• Ability to collaborate across multiple testing and business teams in distributed delivery environments.
Qualifications and work authorization
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.