Responsibilities and Duties
This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee.
• 1. Create a Tone of Compliance Messaging in Branches
• Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented
• Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success
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• Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance
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• Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM
• Lead by example, be consistent, and communicate with the RTCM and DTC, as required
• 2. Assess and Train
• Serve as an instructor for at least 50% of annual training credits
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• Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures.
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• In coordination with the RTCM and DTC, the DTCM will:
• visit branches within his/her District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined
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• Train branch personnel on Company escalation procedures
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• Periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas
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• Timely inform the RTCM of any deficiencies identified in training, file reviews or assessments
• 3. Monitor and Report on Branch Workflow
• Assess preventive and noncompliance detection measures in his/her District/branch(es) and report to the RTCM regularly
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• Monitor, assess (or participate in assessing), and implement corrective actions as instructed
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• Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures
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• In coordination with the RTCM and DTC, the DTCM will:
• implement preventive controls and detection monitoring in accordance with Company policy and all applicable laws, rules, regulations, and directives
• assess preventive and noncompliance detection measures in his/her District/branch(es)
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• Understand performance of all departments in his/her District related to Trade Compliance activities
• 4. Escalate and Remediate
• Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, Govt. visit etc.)
• Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions
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• Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade
laws, rules, regulations, and/or directives that are identified through any method, including monitoring, as instructed by RTCM or DTC
• 5. Stay Current on Subject Matter
• Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any
• changes to the DTC and RTCM
• In coordination with RTCM, the DTCM will: prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade Compliance
• Actively participate in the continued training of staff in the area of Trade Compliance
• support and implement Company-wide Trade Compliance effort by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within the District
• review with Department Managers and all key District personnel, audit results and other findings from centralized exp.o and other reports; forward findings to the RTCM and DTC for trend analysis and improvement opportunities, as required
• Be a resource for all employees in District to support branch Trade Compliance
• 6. Create Customer Value
• Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers
• Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance
• 7. Service Provider Training & Reviews
• In conjunction with the Regional DTC, RTCM, Service Provider Management and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training, ensuring Service Providers understand their compliance commitments to Expeditors
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• In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors
• A passion for Trade Compliance and doing the right thing
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• Proficiency in English and one of the local languages spoken in the District
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• A minimum of three (3) years at the Company or similar experience in trade and customs space
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• Demonstrate understanding of applicable Trade Compliance laws and regulations
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• Training for Sanctioned and Embargoed Countries, Denied Party Screening, and Export Controls Awareness, under U.S. and the laws of other jurisdictions that have implemented U.N. Sanctions
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• No objection to background check, as permitted by applicable law
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• Passing score on the IATA/FIATA examination
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• DG certification(s)
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• Security Protocol training: C-TPAT, AEO, STP, or other security protocol, as applicable
• Product- or Service-specific export, import and/or operational training/certification.[1]
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• Customs Broker license (U.S.) or similar non-U.S. country license, where available
[1] This may include existing or anticipated Product- or Service-specific certification and/or specific DTCM certification to be developed in the future.
Expeditors offers excellent benefits:
• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus