Job description

SOC Operator Location: Framingham-Waltham, MA Schedule: Monday – Friday, 7:00 AM – 3:00 PM Pay Rate: $22.40-$25.62 Position Type: Full-Time | On-Site We help make your world a safer place. Securitas is a global leader in security services, providing advanced and sustainable security solutions across 47 countries with over 355,000 employees and 150,000 clients worldwide. As security threats continue to evolve, our Security Operations Center (SOC) plays a critical role in protecting our clients' people, facilities, and technology through continuous monitoring, rapid response, and operational excellence. Position Overview Securitas is seeking a highly motivated SOC Operator with strong technical aptitude and cybersecurity experience to join our Security Operations Center in Westborough, MA. This is an on-site position responsible for monitoring security systems, analyzing potential threats, coordinating incident response, and maintaining the integrity of critical security technologies. The ideal candidate is detail-oriented, thrives in a fast-paced environment, possesses excellent analytical skills, and is comfortable working with a variety of security platforms and enterprise technologies. Key Responsibilities • Security Monitoring: Continuously monitor enterprise security systems including access control, intrusion detection, alarm management, and CCTV platforms. • Cybersecurity Awareness: Identify, assess, and escalate potential cybersecurity events or suspicious network activity in accordance with established procedures. • Incident Response: Respond to security incidents, alarms, and system alerts while coordinating with internal teams, IT personnel, and emergency responders when necessary. • Technology Operations: Operate and troubleshoot security technologies including surveillance systems, access control software, communication platforms, and monitoring applications. • Threat Analysis: Evaluate security events, determine appropriate response actions, and escalate critical incidents in a timely manner. • Documentation: Accurately document incidents, investigations, system activity, and operational reports with exceptional attention to detail. • Access Management: Monitor and support electronic access control systems while ensuring compliance with client security policies. • Communication: Maintain clear and professional communication with clients, site personnel, IT departments, and security leadership during routine operations and critical incidents. • Continuous Vigilance: Maintain situational awareness by monitoring multiple systems simultaneously while prioritizing events based on severity and operational impact. Qualifications • Strong background or professional experience in cybersecurity, information security, or Security Operations Center (SOC) environments • High level of technical proficiency with computer systems and enterprise software • Experience working with CCTV platforms, access control systems, alarm monitoring, or security management software preferred • Familiarity with cybersecurity principles, incident response procedures, and threat detection methodologies • Excellent analytical and critical thinking skills • Ability to multitask while monitoring multiple systems simultaneously • Strong written and verbal communication skills • Exceptional attention to detail and sound decision-making under pressure • Ability to maintain confidentiality and professionalism in a security-sensitive environment Requirements • Minimum of 1-2 years of cybersecurity, SOC, IT security, or related technical security experience preferred • Proficiency with Microsoft Office and Windows operating systems • Experience with enterprise security technologies or security monitoring platforms preferred • High school diploma or GED required; Associate's or Bachelor's degree in Cybersecurity, Information Technology, Criminal Justice, or a related field is a plus • Ability to read, write, and communicate effectively in English • Reliable transportation and dependable attendance • Legal authorization to work in the United States Benefits • Medical, Dental, and Vision Insurance • 401(k) with employer match • Paid time off, paid training, and company-provided uniforms • Company-paid life insurance • Employee Assistance Program (EAP) • Wellness and financial support programs • Employee discount programs (vehicles, electronics, travel, and more) Join Securitas and help protect critical operations through advanced security technology. If you have a passion for cybersecurity, technology, and operational excellence, we encourage you to apply and become part of a team dedicated to protecting people, information, and infrastructure. Apply today at SecuritasJobs.com Securitas is an Equal Opportunity Employer (EOE/M/F/Vets/Disabilities). All qualified applicants will receive consideration for employment without regard to legally protected status. Our SOC Operator positions are among our most sought-after opportunities. We're looking for candidates with strong technical proficiency and experience in cybersecurity, IT support, network monitoring, or security operations. If you're passionate about technology, thrive in a fast-paced environment, and enjoy solving complex security challenges, this is an excellent opportunity to grow your career in enterprise security operations.

Requirements

Must-haves

SOC Operator
Location: Framingham-Waltham, MA
Schedule: Monday – Friday, 7:00 AM – 3:00 PM
Pay Rate: $22.40-$25.62
Position Type: Full-Time | On-Site
We help make your world a safer place.
Position Overview
The ideal candidate is detail-oriented, thrives in a fast-paced environment, possesses excellent analytical skills, and is comfortable working with a variety of security platforms and enterprise technologies.
Security Monitoring: Continuously monitor enterprise security systems including access control, intrusion detection, alarm management, and CCTV platforms.
Cybersecurity Awareness: Identify, assess, and escalate potential cybersecurity events or suspicious network activity in accordance with established procedures.
Incident Response: Respond to security incidents, alarms, and system alerts while coordinating with internal teams, IT personnel, and emergency responders when necessary.
Technology Operations: Operate and troubleshoot security technologies including surveillance systems, access control software, communication platforms, and monitoring applications.
Threat Analysis: Evaluate security events, determine appropriate response actions, and escalate critical incidents in a timely manner.
Documentation: Accurately document incidents, investigations, system activity, and operational reports with exceptional attention to detail.
Access Management: Monitor and support electronic access control systems while ensuring compliance with client security policies.
Communication: Maintain clear and professional communication with clients, site personnel, IT departments, and security leadership during routine operations and critical incidents.
Continuous Vigilance: Maintain situational awareness by monitoring multiple systems simultaneously while prioritizing events based on severity and operational impact.
Strong background or professional experience in cybersecurity, information security, or Security Operations Center (SOC) environments
High level of technical proficiency with computer systems and enterprise software
Familiarity with cybersecurity principles, incident response procedures, and threat detection methodologies

Nice-to-haves

Experience working with CCTV platforms, access control systems, alarm monitoring, or security management software preferred
Minimum of 1-2 years of cybersecurity, SOC, IT security, or related technical security experience preferred
Experience with enterprise security technologies or security monitoring platforms preferred
High school diploma or GED required; Associate's or Bachelor's degree in Cybersecurity, Information Technology, Criminal Justice, or a related field is a plus

Application prep

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Platform: oracle-cloud
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Wellness