This is a hands-on design leadership role inside the technology org. You'll manage and grow a group of product designers across several product areas and still do the work yourself. The product runs daily operations for thousands of carriers and brokers, and the company is building AI agents, conversational analytics and automation directly into it. You'll spend real time with customers, from onsite research to ride-alongs with drivers, and turn what you learn into product that measurably moves the business.