Job description

We are hiring an energetic, dynamic, and dedicated Account Manager, to help us drive our business to the next level. Summary of Duties: The Account Manager will partner with General Manager and human resources, proactively communicating and ensuring compliance with all reporting and operation requirements. The Account Manager will facilitate and manage the local branch and key operational procedures assigned to the business needs. The Account Manager shall also utilize tools provided by the local HRBP and General Manager such as the statement of work, recruiting plan, and smart sheets, driving effective technical solutions. Essential Functions: • Responsible for security operations and customer contract services for the Guarding division • Maintain performance and operate within fiscal parameters; strong P&L management is a must • Ensure and maintain sound audit procedures complying with governmental regulations • Recruit and interview new employees to meet the needs of our guarding clients. • Execute operations and training while maintaining the sound discipline of corporate procedures • Regularly meet with customers to ensure mutual goals and objectives are met • Develop client relations and secure new business opportunities • Establish the scheduling requirements for employees/agents under their supervision. Makes assignments to ensure that positions are covered and that the Client is being served in accordance with their needs. Responsible for placing staff due to call-offs and time off requested. • Train staff, and disciplines, evaluate and document employee performance. Provides direction for employees through appropriate communication. Issues disciplinary action and makes a corrective action plan to assist employees in altering their behavior. Commends employees for outstanding achievement. • Prepare reports, investigates, responds to questions, and provides documentation. • Follow all safety rules. Observes and report any unsafe or hazardous conditions immediately to the proper authority. • May be requested to perform other duties as assigned based on the Account Manager's needs or client activity. Qualifications: • Strong ability to multi-task and prioritize urgent staffing needs • Proven experience in establishing strong relationships with community-based methods • Strong networking and relationship-building experience • Excellent written and verbal communication skills • Self-starter, with the ability to thrive in a fast-paced environment • Demonstrated proficiency with programs like Microsoft Office, Scheduling system (Winteam), and ATS (OCR) systems • Ability to work independently and with a team Other Duties and Responsibilities: • Use proper body mechanics while performing duties. • Remain alert and aware of the startup timeline. • Demonstrate ability to think clearly during crisis or high-stress periods. • Possess empathetic abilities in dealing with employees and their questions. • Demonstrate ability to work with others and interact appropriately. • Maintain communication with other managers. Relays information regarding startup or situations that may affect operations Additional Duties: • Work with leadership to adapt and apply for Prosegur initiatives and programs in a manner that supports local business needs • Communicate and demonstrate support for Prosegur decisions even if not consistent with own point of view

Requirements

Must-haves

We are hiring an energetic, dynamic, and dedicated Account Manager, to help us drive our business to the next level.
Responsible for security operations and customer contract services for the Guarding division
Maintain performance and operate within fiscal parameters; strong P&L management is a must
Ensure and maintain sound audit procedures complying with governmental regulations
Recruit and interview new employees to meet the needs of our guarding clients.
Execute operations and training while maintaining the sound discipline of corporate procedures
Regularly meet with customers to ensure mutual goals and objectives are met
Develop client relations and secure new business opportunities
Prepare reports, investigates, responds to questions, and provides documentation.
Follow all safety rules. Observes and report any unsafe or hazardous conditions immediately to the proper authority.
May be requested to perform other duties as assigned based on the Account Manager's needs or client activity.
Strong ability to multi-task and prioritize urgent staffing needs
Proven experience in establishing strong relationships with community-based methods
Strong networking and relationship-building experience
Excellent written and verbal communication skills
Self-starter, with the ability to thrive in a fast-paced environment
Demonstrated proficiency with programs like Microsoft Office, Scheduling system (Winteam), and ATS (OCR) systems
Ability to work independently and with a team
Use proper body mechanics while performing duties.
Remain alert and aware of the startup timeline.
Demonstrate ability to think clearly during crisis or high-stress periods.
Possess empathetic abilities in dealing with employees and their questions.
Demonstrate ability to work with others and interact appropriately.
Maintain communication with other managers. Relays information regarding startup or situations that may affect operations

Nice-to-haves

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