AI Engineer with Copilot & Genesys
Infosys· enterprise· IT Services & Consulting· Sep 11, 2026 · 2mo ago
Charlotte, NC
In office
Full-time
Staff
$82K–$127K
8+ years exp
Job description
The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions.We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships.
Job role: Technology Consultant 2
Required skills and experience
8+ years of hands-on software application development experience
Strong AI/GenAI skills
Microsoft Copilot experience
Data extraction expertise
Data transformation capabilities
Reporting and analytics development
Genesys IVR experience
Preferred skills
Microsoft Copilot Studio
Azure OpenAI / OpenAI APIs
Python development
Prompt Engineering
Power BI reporting and dashboards
RAG, Vector Database knowledge
Contact Center AI and Conversational AI experience
Banking domain knowledge
Qualifications and work authorization
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Compensation
Estimated annual compensation range for this role will be as follows:
Jersey City, NJ: $ 82,419 to $ 126,600
Pennington, NJ: 76,071 to $119,836
Locations: Charlotte, NC; Jersey City, NJ; Penningtion, NJ; Plano, TX
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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Keywords to mirror
aiazurepythonagile
- Platform
- infosys
- Effort
- medium
Benefits
Benefits detected in the listing.
Dental
Vision
401(K)
Paid Time Off