Sr. Product Operations Manager at Applied Systems

Job description

Team: Product Operations Salary Range: $110,000 - $160,000 USD Location: Remote Opportunity for Impact Applied is where insurance technology gets reinvented, and we build it fast. Our cloud software and AI-powered solutions reach thousands of agencies and brokers worldwide, setting the pace for what modern insurance can do. We’re looking for a Sr. Product Operations Manager to join our Product Operations team and partner with a Product leader to tackle their most important business priorities and turn ambiguous product problems into clear, data-informed decisions. What You’ll Do • Serve as a strategic thought partner to an assigned Product leader and team, tackling their highest-priority business challenges and ambiguous product problems. • Drive cross-functional outcomes across the product development lifecycle, from Voice of the Market discovery and roadmap planning to go-to-market and post-launch success. • Align stakeholders on success metrics and ensure product telemetry and instrumentation deliver the KPIs and insights teams need to understand adoption and business impact. • Synthesize data, customer input, and stakeholder perspectives into clear narratives and recommendations that leaders can act on quickly. • Use AI tools to accelerate research, analysis, and synthesis, and help product teams adopt AI in how they work. • Define and standardize product operations best practices, and mentor and coach teammates and Product Management teams with training materials, templates, and documentation. What We’re Looking For • 8+ years of combined experience across product operations, business operations, business strategy, product management, and/or management consulting. • Proven ability to execute on a global scale, leading multiple concurrent large-scale programs and/or launching significant new products. • Exceptional leadership, communication, and strategic planning skills, with a track record of influencing cross-functional leaders without direct authority. • Experience tackling cross-functional business problems end to end, from framing the question to driving a decision, and thriving in ambiguity. • Hands-on, everyday AI fluency, with sound judgment on where AI adds value, plus strong analytics and data-driven storytelling skills. Bonus points if you also have: • Familiarity with data visualization tools such as Tableau, Google Analytics, or Looker. • Working knowledge of Pendo, JPD, Power BI, and Jira. Talent shows up in a lot of different ways, and we mean that. We welcome candidates from all backgrounds and experience levels, including military members and their spouses and those without a traditional degree or tech background. If this role speaks to you, apply. Why You’ll Like Working on Team Applied The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals - and we’re still pushing what’s possible. You’ll be part of our people-first culture built on trust, inclusion, and growth - where you’re supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success. How We’ll Support You We invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work: • Medical, Dental, and Vision Coverage • Holiday and Vacation Time • Health & Wellness Days • A Bonus Day for Your Birthday Compensation Transparency Our targeted starting base salary in the United States for this position considers a variety of factors, including depth and breadth of experience, skills and role scope. Depending on the role, team members may also be eligible for additional compensation plans (bonus and commission). Your Security Matters Our candidates’ personal information and online safety are top of mind. Applied communicates with candidates only via a secure @appliedsystems.com email address or through our official careers portal. Recruiters will never request payments or ask for financial account or sensitive personal information like Social Security numbers. Background Checks Employment is contingent upon successful completion of applicable pre-employment background checks and verification processes. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, final decisions are always conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law. #LI-Remote #LI-US

Requirements

Must-haves

Team: Product Operations
Location: Remote
Opportunity for Impact
What You’ll Do
Serve as a strategic thought partner to an assigned Product leader and team, tackling their highest-priority business challenges and ambiguous product problems.
Drive cross-functional outcomes across the product development lifecycle, from Voice of the Market discovery and roadmap planning to go-to-market and post-launch success.
Align stakeholders on success metrics and ensure product telemetry and instrumentation deliver the KPIs and insights teams need to understand adoption and business impact.
Synthesize data, customer input, and stakeholder perspectives into clear narratives and recommendations that leaders can act on quickly.
Use AI tools to accelerate research, analysis, and synthesis, and help product teams adopt AI in how they work.
Define and standardize product operations best practices, and mentor and coach teammates and Product Management teams with training materials, templates, and documentation.
What We’re Looking For
8+ years of combined experience across product operations, business operations, business strategy, product management, and/or management consulting.
Proven ability to execute on a global scale, leading multiple concurrent large-scale programs and/or launching significant new products.
Exceptional leadership, communication, and strategic planning skills, with a track record of influencing cross-functional leaders without direct authority.
Experience tackling cross-functional business problems end to end, from framing the question to driving a decision, and thriving in ambiguity.
Hands-on, everyday AI fluency, with sound judgment on where AI adds value, plus strong analytics and data-driven storytelling skills.
Familiarity with data visualization tools such as Tableau, Google Analytics, or Looker.
Working knowledge of Pendo, JPD, Power BI, and Jira.
Why You’ll Like Working on Team Applied
The best work happens when smart people move fast, together. For over 40+ years, Applied has built technology that solves real problems for insurance professionals - and we’re still pushing what’s possible.
You’ll be part of our people-first culture built on trust, inclusion, and growth - where you’re supported to deliver, collaborate with teammates who care, and grow with leaders invested in your success.
How We’ll Support You
We invest in the whole person, not just the role. Our benefits and resources are built to support your health, your time, and your life outside of work:

Nice-to-haves

A Bonus Day for Your Birthday

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aigojira

Platform: icims
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

Wellness