Job description

Who We Are Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually. The Opportunity The Staff Technical Program Manager exists to drive complex technical programs that help the Engineering Ecosystem Org deliver member value with high speed and high quality. In year one, success means establishing clear program plans and roadmaps, improving information flow through thoughtful automation, and delivering high-impact initiatives in close partnership with engineering and cross-functional teams. At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in. What You'll Do Your day-to-day You'll drive continuous improvement in program management processes and practices, fostering innovation, operational excellence, and predictable execution. You'll lead and manage multiple complex technical programs from inception through delivery, ensuring clear scope, milestones, dependencies, and outcomes. You'll partner with engineering, product management, marketing, legal, compliance, security, risk, and operations to define program goals, deliverables, and execution plans. You'll develop detailed program plans, schedules, and roadmaps that align technical work with business objectives and priorities. You'll own and improve information-flow pipelines that reduce friction, surface the right level of detail to stakeholders, and reduce manual toil through automation. You'll identify and mitigate program risks and dependencies, driving timely resolution of issues and roadblocks. You'll communicate program status, progress, decisions, and challenges to stakeholders at all levels through clear, concise updates and reporting You'll build strong relationships across teams and mentor junior program managers by sharing knowledge, tools, and effective program-management practices. Who You Are The right fit looks like this You're a strategic, hands-on program leader who can turn complex technical work into clear plans, decisions, and outcomes. You bring structure to ambiguity, build trust across functions, and keep teams aligned through execution. You're comfortable navigating complexity and don't wait for perfect information to move forward. You communicate clearly, give direct feedback, and expect the same in return. What You Bring Skills & experience You'll have 8+ years of experience in technical program management, with a focus on large-scale, complex programs. You've demonstrated a strong track record of delivering technical programs on time and within budget. You bring a strong technical background and deep understanding of software development processes and methodologies. You have a bachelor's degree in computer science, engineering, or a related field; an advanced degree is preferred. Nice to Have Experience with Agile and/or Scrum methodologies. Experience or knowledge in financial services. You've used AI tools (ChatGPT, Copilot, or similar) to improve your own productivity. Experience mentoring or supporting other program managers and leading cross-functional initiatives. Our AI Mindset We build with AI. We lead with judgment. AI isn't a feature here. It's how we work. We're excited about what AI makes possible, and we're looking for people who share that curiosity. You don't need to be an expert. You need to be open to experimenting , willing to learn, and able to apply new tools in ways that actually move the needle. In this role, you'll be encouraged to explore AI tools, find practical use cases for your function, and bring ideas for working smarter. We believe the best outcomes come when human judgment and AI capability work together. Why Oportun What's in it for you Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment. Some of the benefits available to eligible employees include: US Benefits: Medical, Dental & Vision Insurance 401(k) including company match Flexible PTO and Parental Leave Company-paid Life & Disability Insurance Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers The US salary range for this full-time position is $148,100 - $237,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position. Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process. Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits. #LI-REMOTE #LI-RR1 We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. California applicants can find a copy of Oportun's CCPA Notice here: oportun.com . We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).

Requirements

Must-haves

Your day-to-day
You'll drive continuous improvement in program management processes and practices, fostering innovation, operational excellence, and predictable execution.
You'll lead and manage multiple complex technical programs from inception through delivery, ensuring clear scope, milestones, dependencies, and outcomes.
You'll partner with engineering, product management, marketing, legal, compliance, security, risk, and operations to define program goals, deliverables, and execution plans.
You'll develop detailed program plans, schedules, and roadmaps that align technical work with business objectives and priorities.
You'll own and improve information-flow pipelines that reduce friction, surface the right level of detail to stakeholders, and reduce manual toil through automation.
You'll identify and mitigate program risks and dependencies, driving timely resolution of issues and roadblocks.
You'll communicate program status, progress, decisions, and challenges to stakeholders at all levels through clear, concise updates and reporting
You'll build strong relationships across teams and mentor junior program managers by sharing knowledge, tools, and effective program-management practices.
The right fit looks like this
You're comfortable navigating complexity and don't wait for perfect information to move forward. You communicate clearly, give direct feedback, and expect the same in return.
Skills & experience
You'll have 8+ years of experience in technical program management, with a focus on large-scale, complex programs.
You've demonstrated a strong track record of delivering technical programs on time and within budget.
You bring a strong technical background and deep understanding of software development processes and methodologies.
Company-paid Life & Disability Insurance

Nice-to-haves

You have a bachelor's degree in computer science, engineering, or a related field; an advanced degree is preferred.
Experience with Agile and/or Scrum methodologies.
Experience or knowledge in financial services.
You've used AI tools (ChatGPT, Copilot, or similar) to improve your own productivity.
Experience mentoring or supporting other program managers and leading cross-functional initiatives.
Our AI Mindset
We build with AI. We lead with judgment.
AI isn't a feature here. It's how we work.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agilescrumai

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Parental Leave