Job description

Who We Are Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually. The Opportunity We’re looking for a Principal Product Manager to lead the strategy, roadmap, and execution for Oportun’s flagship, AI-powered Savings product. Savings is an important driver of member growth and retention, giving this role significant influence over the future of our financial health platform and how we help members build stronger financial futures. You’ll lead the ideation, development, launch, and scaling of new products and features while partnering closely with Engineering, Design, Data, Marketing, Legal, and Customer Support. This role reports to the Vice President & General Manager for Savings and Mobile. Candidates located in Central or Eastern time zones are strongly preferred to support team and stakeholder collaboration. At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in. What You'll Do Your day-to-day You’ll lead the long-term product strategy and roadmap for Oportun’s Savings product in partnership with leadership and cross-functional stakeholders. You’ll scope and lead the development of new products and features designed to improve members’ financial health and strengthen growth and retention. You’ll use customer research, experimentation, data, and product metrics to build a deep understanding of member needs and behaviors and translate those insights into product decisions. You’ll lead a high-performing cross-functional product team across Engineering, Design, Data, Marketing, Legal, and Customer Support to bring new capabilities to market. You’ll drive alignment across teams and leadership through clear communication, thoughtful documentation, and strong product judgment. You’ll navigate complex legal and regulatory considerations while keeping the team focused on member outcomes and execution. You’ll bring ideas for how we can do things better, proactively, not just when asked. You’ll look for ways to use AI tools thoughtfully to accelerate product discovery, improve decision-making, reduce manual work, and create stronger member experiences. Who You Are The right fit looks like this You’re a curious and creative product leader who enjoys solving ambiguous problems and turning customer needs into clear product strategies. You combine strong product judgment with data, move comfortably between strategy and execution, and build trust across a wide range of partners. You’re customer-focused, solution-oriented, and comfortable navigating complexity without waiting for perfect information. You communicate clearly, build alignment, and keep teams moving toward meaningful outcomes. What You Bring Skills & experience Required 7+ years of product management experience, including experience building and scaling products in high-growth environments. A strong track record of defining product strategy, building roadmaps, and shipping products that deliver measurable customer and business outcomes. Strong customer orientation and a passion for building products that improve financial health. Strong analytical and problem-solving skills, including experience with experimentation, product metrics, data analysis, and data-informed decision-making. Demonstrated success leading cross-functional product teams and building alignment across Engineering, Design, Data, Marketing, Legal, Customer Support, and senior leadership. Strong written and verbal communication skills, including the ability to communicate complex product decisions clearly and concisely. Experience navigating ambiguity, removing blockers, and driving execution across complex product initiatives. Nice to Have Experience in financial services, fintech, digital banking, or another highly regulated industry. Experience launching products within complex legal or regulatory frameworks. Experience using SQL or similar tools to support product analysis and decision-making. Experience working with globally distributed or multinational teams. Experience using AI tools such as ChatGPT, Copilot, or similar tools to improve product discovery, analysis, or productivity. Our AI Mindset We build with AI. We lead with judgment. AI isn't a feature here. It's how we work. We're excited about what AI makes possible, and we're looking for people who share that curiosity. You don't need to be an expert. You need to be open to experimenting , willing to learn, and able to apply new tools in ways that actually move the needle. In this role, you'll be encouraged to explore AI tools, find practical use cases for your function, and bring ideas for working smarter. We believe the best outcomes come when human judgment and AI capability work together. Why Oportun What's in it for you Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment. Some of the benefits available to eligible employees include: US Benefits: Medical, Dental & Vision Insurance 401(k) including company match Flexible PTO and Parental Leave Company-paid Life & Disability Insurance Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers The US salary range for this full-time position is $ 148,100 - $ 237,000 Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position. Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process. Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits. R1 #LI-REMOTE #LI-RR1 We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. California applicants can find a copy of Oportun's CCPA Notice here: oportun.com . We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).

Requirements

Must-haves

Your day-to-day
You’ll lead the long-term product strategy and roadmap for Oportun’s Savings product in partnership with leadership and cross-functional stakeholders.
You’ll scope and lead the development of new products and features designed to improve members’ financial health and strengthen growth and retention.
You’ll use customer research, experimentation, data, and product metrics to build a deep understanding of member needs and behaviors and translate those insights into product decisions.
You’ll lead a high-performing cross-functional product team across Engineering, Design, Data, Marketing, Legal, and Customer Support to bring new capabilities to market.
You’ll drive alignment across teams and leadership through clear communication, thoughtful documentation, and strong product judgment.
You’ll navigate complex legal and regulatory considerations while keeping the team focused on member outcomes and execution.
You’ll bring ideas for how we can do things better, proactively, not just when asked.
You’ll look for ways to use AI tools thoughtfully to accelerate product discovery, improve decision-making, reduce manual work, and create stronger member experiences.
The right fit looks like this
You’re customer-focused, solution-oriented, and comfortable navigating complexity without waiting for perfect information. You communicate clearly, build alignment, and keep teams moving toward meaningful outcomes.
Skills & experience
7+ years of product management experience, including experience building and scaling products in high-growth environments.
A strong track record of defining product strategy, building roadmaps, and shipping products that deliver measurable customer and business outcomes.
Strong customer orientation and a passion for building products that improve financial health.
Strong analytical and problem-solving skills, including experience with experimentation, product metrics, data analysis, and data-informed decision-making.

Nice-to-haves

Experience in financial services, fintech, digital banking, or another highly regulated industry.
Experience launching products within complex legal or regulatory frameworks.
Experience using SQL or similar tools to support product analysis and decision-making.
Experience working with globally distributed or multinational teams.
Experience using AI tools such as ChatGPT, Copilot, or similar tools to improve product discovery, analysis, or productivity.
Our AI Mindset
We build with AI. We lead with judgment.
AI isn't a feature here. It's how we work.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aisql

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Parental Leave