Job description

Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way. This job manages the Epic application team in collaboration department leadership. Manages day-to-day individual and team dynamics, work prioritization, quality, fiscal stewardship, project strategy and management of all aspects of a project life cycle. Provides mentoring and coaching associated with performance development and project management, makes decisions that influence the project on a large scale, serves as the central point of communication and coordination for project team and manages direct reports who are involved in the day-to-day operations of the project. Influences and directs internal communications and coordinates overall project needs with the vendor implementation manager and coordinator. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company s discretion. Education Required - High school diploma or equivalent. Preferred - Bachelor s degree in healthcare, business administration or related field. Work Experience Required - 8 years of related management or project leadership experience, including 3 years of supervision or management experience. Knowledge Skills and Abilities (KSAs) Proficiency in using computers, software, and web-based applications. Effective verbal and written communication skills and ability to present information clearly and professionally. Strong knowledge of healthcare billing. Strong partnering, coaching, mentoring, interpersonal skills and ability to remain dedicated to client service, negotiate with various parties towards a mutually acceptable business solution, and assist application staff in their respective areas. Strong project and team management skills and ability to lead large, complex system integration efforts or large software application and manage and prioritize multiple projects simultaneously with strong attention to detail. Strong budget and schedule management skills and ability to ensure the business community is engaged in the project. Problem solving and continuous improvement process skills and ability to to think clearly in complex, dynamic situations and review the progress of the project with Epic leadership. Ability to work flexible schedule, such as nights, evenings, weekends, and extended shifts, etc. and travel domestically. Job Duties Manages the project. Manages the Epic application. Leads and manages the Epic team. Manages personal growth. Leads customer management. Performs other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. There is no occupational risk for exposure to communicable diseases Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers ochsner.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Requirements

Must-haves

Exceptional care starts with exceptional people.
Required - High school diploma or equivalent.
Work Experience
Required - 8 years of related management or project leadership experience, including 3 years of supervision or management experience.
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and ability to present information clearly and professionally.
Strong knowledge of healthcare billing.
Strong budget and schedule management skills and ability to ensure the business community is engaged in the project.
Problem solving and continuous improvement process skills and ability to to think clearly in complex, dynamic situations and review the progress of the project with Epic leadership.
Ability to work flexible schedule, such as nights, evenings, weekends, and extended shifts, etc. and travel domestically.
Manages the project.
Manages the Epic application.
Leads and manages the Epic team.
Manages personal growth.
Leads customer management.
Performs other related duties as required.
Physical and Environmental Demands
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
There is no occupational risk for exposure to communicable diseases
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Nice-to-haves

Preferred - Bachelor s degree in healthcare, business administration or related field.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

accessibility

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

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