Job description

Company Description : Nexthop AI is a team of industry-leading professionals with deep hardware and software expertise spanning silicon, systems, network operations and cloud development, dedicated to building innovative, bleeding-edge solutions for large-scale AI deployments. The team culture thrives on collaboration, creativity and fun while delivering foundational technologies for next-generation AI infrastructure. Job Responsibilities: Deliver exceptional customer experiences by executing thorough technical proof of concepts for new products and solutions that match customer deployments Develop deep expertise in our products and solutions - collaborate closely with Software and Hardware Engineering teams to diagnose issues and with Customer Engineering team to ensure customer success Responsible for testing our products (hardware and software) for functionality, scale and performance, network operations and interoperability, benchmarking against customer specific requirements Maintain documentation of detailed test plans, topologies vetted by customers and drive fixes for issues encountered during POC to enhance our product offering and test coverage Present the POC findings to internal and external stakeholders Responsible to maintain the testbed across multiple product generations Required to invest in automation best practices, maximize throughput and minimize time taken to support multiple POCs Qualifications : We're seeking individuals who thrive in a fast-paced, collaborative startup and possess exceptional problem-solving skills and a strong aptitude for taking initiative and learning. Additionally we value individuals who practice and instill customer empathy. The following skills are essential for this role, Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering or a related field Minimum 10 years of experience in Proof of Concept or Systems/Solutions Testing across network technologies Leadership roles require 15+ years of experience delivering customer success in pre-sales/POC engagements Proficient in networking technologies software with hands-on experience across diverse Network Operating Systems (NOS) such as IOS, IOS-XR, EOS, and Junos Experience with SONiC (Software for Open Networking in the Cloud) or any Open source OS is highly desirable Proven ability to effectively debug and troubleshoot complex networking issues. Significant experience in DevOps, Network Operations, or Network Engineering within a cloud provider or enterprise-level team Why Us: Our company bolsters all the advantages of working at a startup with the expertise of a seasoned team who have successfully built startups into thriving companies. Here you’ll have the unique opportunity to collaborate and learn from top-tier engineers, while still working on mission critical projects. If you are excited to learn, solve hard problems at the forefront of computer systems, and be a part of shaping a burgeoning company, this is the place for you.

Requirements

Must-haves

Deliver exceptional customer experiences by executing thorough technical proof of concepts for new products and solutions that match customer deployments
Develop deep expertise in our products and solutions - collaborate closely with Software and Hardware Engineering teams to diagnose issues and with Customer Engineering team to ensure customer success
Responsible for testing our products (hardware and software) for functionality, scale and performance, network operations and interoperability, benchmarking against customer specific requirements
Maintain documentation of detailed test plans, topologies vetted by customers and drive fixes for issues encountered during POC to enhance our product offering and test coverage
Present the POC findings to internal and external stakeholders
Responsible to maintain the testbed across multiple product generations
Required to invest in automation best practices, maximize throughput and minimize time taken to support multiple POCs
Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering or a related field
Minimum 10 years of experience in Proof of Concept or Systems/Solutions Testing across network technologies
Leadership roles require 15+ years of experience delivering customer success in pre-sales/POC engagements
Proficient in networking technologies software with hands-on experience across diverse Network Operating Systems (NOS) such as IOS, IOS-XR, EOS, and Junos
Experience with SONiC (Software for Open Networking in the Cloud) or any Open source OS is highly desirable
Proven ability to effectively debug and troubleshoot complex networking issues.
Significant experience in DevOps, Network Operations, or Network Engineering within a cloud provider or enterprise-level team

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

Platform: bamboohr
Effort: medium